Issues with a monitor I sold

OpenToSuggestions · 12 Sep 2011 at 17:05

Hey all.

Sold my 24 inch Samsung 245B to a friend of a friend last week. I have had the screen for 4 years and it had been fine.

He paid for it up front and I boxed it up in the original box full of polystyrene padding. He got the monitor yesterday and said it is good etc. The transaction was done via BT and was not via any medium such as ebay, MM etc.

The screen worked without a single issue from the day I bought it to the day I sold it. He hasn't accused me of selling him a faulty product but I see where the conversation is going. He said it now powers on and the screen stays black, also with the menu refusing to come up (assuming he means the buttons on the side), after saying it was awesome yesterday.

Part of me is concerned that it has gone wrong but he is known for repeatedly peeing about with his computer stuff. I know I sold a working product as I used it myself until last week as my main screen.

What do I tell him?

unp|dissy · 12 Sep 2011 at 17:09

Sounds like an old monitor.

Problem is you have to give him the benefit of the doubt, he's only had it a day and if you can confirm it's generally broken, without visible proof you can't prove he's damaged it, and for that reason, it may well have just packed in.

You might need to refund and take the brunt of a broken monitor ;(

OpenToSuggestions · 12 Sep 2011 at 17:16

unp|dissy said:
Sounds like an old monitor.

Problem is you have to give him the benefit of the doubt, he's only had it a day and if you can confirm it's generally broken, without visible proof you can't prove he's damaged it, and for that reason, it may well have just packed in.

You might need to refund and take the brunt of a broken monitor ;(

He is known to pee about with computer stuff and break it.
I just don't believe that it worked everyday for 4 years then died one day after he had it from chance.

Surely this comes under the exact same issue as someone buying a used car then the clutch dying the next day and complaining about it?

Amraam · 12 Sep 2011 at 17:33

I had a 245B and it did the EXACT same thing. One day it just refused to power up. I had the blue power light, but nothing on the display; no backlight, nothing.

A friend suggested it was the inverter or powersupply, but I just bought a 32" HDTV instead of fixing it.

Jony27 · 12 Sep 2011 at 17:43

mglover070588 said:
He is known to pee about with computer stuff and break it.
I just don't believe that it worked everyday for 4 years then died one day after he had it from chance.

Surely this comes under the exact same issue as someone buying a used car then the clutch dying the next day and complaining about it?

is the monitor still in warranty, doubt it but anyway?
if its not did you tell him that the monitor was out of warranty before selling it to him?

OpenToSuggestions · 12 Sep 2011 at 17:49

Jony27 said:
is the monitor still in warranty, doubt it but anyway?
if its not did you tell him that the monitor was out of warranty before selling it to him?

Just sold it him with receipt. It was bought August 2007 so I would assume he knew no warranty.

He has just told me he has opened the monitor up so don't think he is asking for money back.

cammy5477 · 12 Sep 2011 at 17:51

you cant really pee about with a monitor and break it..... can you?
how old is this guy? if hes a grown man surely he is not going to rip of his mate?
this really depends on how much you value his friendship what you do next..... I sold my mate something once (a magic box) then about a week later it was in the paper they were going to change the signals which made them redundant.... I didn't know this 100% so my concious was clear, he hinted about a refund but I never offered because if id known I wouldnt have sold it to him....

Jony27 · 12 Sep 2011 at 17:51

mglover070588 said:
Just sold it him with receipt. It was bought August 2007 so I would assume he knew no warranty.

He has just told me he has opened the monitor up so don't think he is asking for money back.

so thats what you mean by your friend peeing on computer parts.
does he have any sort of knowledge with monitors?

Amraam · 12 Sep 2011 at 17:53

Personally **** happens. If he's a friend of a friend let it be as it is. If he's closer than that, offer to go halfers on it.

Martini1991 · 12 Sep 2011 at 17:57

He's opened up the monitor, any responsibility you had is moot from that stand point now imo.

And he said friend of a friend, not his friend.

panyan · 12 Sep 2011 at 17:58

seeing as your friends, i would agree to share the failure and give him half back - it isnt anyones fault it doesnt work, so nobody is to blame, so i think the money should be halved

Ak!ta · 12 Sep 2011 at 19:35

I would have negotiates a deal with him, if it was fully working when you sold it to him. But as he has taken upon himself to now open it up.... I would say that's his problem now.