It happened again?!

SamyBoy13

SamyBoy13

SamyBoy13

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Today my sister wated to turn on her computer but it would not boot to windows. She asked me to have a look. Upon going to bios I notice no SATA drives were recognised neither the ssd nor hdd. ERROR 99 shows on motherboard display.

- Firstly I've checked the cable concetions which appeared fine but I've unpluged and unpluged them back in - issue still persisted.
- Then I plugged them in into another sata port on motherboard- still no luck.
- Now I played with bios, disable/enable fast boot, CMS, intel management thing- still no luck.
- Now I was thinking that the ssd and hdd is dead but this is not a case as they are recognised and able to copy/write files on another machine.
- I changed sata power cable to see if that is the issue but it is not as hdd spins up but not recognised.
-I did CMOS reset - no luck
-Tried new SATA data cable- still no luck
-ASUS bios flash back didnt work either
-When Attempting to boot from e.g. a USB all works fine and boots to install windows.

Any ideas what this could be? Could this be a bad psu as my sister had a z87gd65 before which did simillar but at first system become very slow then no recognition and then shortly board died. Thanks in advance

Current specs:
i7 4770k
Asus z87-pro
4x4gb ram 1600mhz
Be quiet dark rock pro 4
EVGA GTX 780 SC ACX
PSU AX760
SAMSUNG EVO 860 250gb + 1TB Seagagate hdd (both appox 5 years old.)
 
SamyBoy13 said:
Today my sister wated to turn on her computer but it would not boot to windows. She asked me to have a look. Upon going to bios I notice no SATA drives were recognised neither the ssd nor hdd. ERROR 99 shows on motherboard display.

- Firstly I've checked the cable concetions which appeared fine but I've unpluged and unpluged them back in - issue still persisted.
- Then I plugged them in into another sata port on motherboard- still no luck.
- Now I played with bios, disable/enable fast boot, CMS, intel management thing- still no luck.
- Now I was thinking that the ssd and hdd is dead but this is not a case as they are recognised and able to copy/write files on another machine.
- I changed sata power cable to see if that is the issue but it is not as hdd spins up but not recognised.
-I did CMOS reset - no luck
-Tried new SATA data cable- still no luck
-ASUS bios flash back didnt work either
-When Attempting to boot from e.g. a USB all works fine and boots to install windows.

Any ideas what this could be? Could this be a bad psu as my sister had a z87gd65 before which did simillar but at first system become very slow then no recognition and then shortly board died. Thanks in advance

Current specs:
i7 4770k
Asus z87-pro
4x4gb ram 1600mhz
Be quiet dark rock pro 4
EVGA GTX 780 SC ACX
PSU AX760
SAMSUNG EVO 860 250gb + 1TB Seagagate hdd (both appox 5 years old.)
Click to expand...

Error 99 on an ASUS board im sorry is a motherboard problem, you said it yourself, on the previous board, it died shortly after, http://www.asusqcodes.com/index.php?inputCode=99
 
If both drives work perfectly in other PC then likely reason is motherboard.
Though not sure if dead "BIOS"/RTC battery would cause failure to detect drives. (it caused that in my first PC)
New battery (CR2032) wouldn't cost much to try.
 
EsaT said:
If both drives work perfectly in other PC then likely reason is motherboard.
Though not sure if dead "BIOS"/RTC battery would cause failure to detect drives. (it caused that in my first PC)
New battery (CR2032) wouldn't cost much to try.
Click to expand...
I dont have a spare battery but the battery is fine since the volatge is 3v when checked with meter. The bios is fully functional but sata ports appear dead. When i run bootable linux it runs games etc fine which is strange
 
SamyBoy13 said:
I dont have a spare battery but the battery is fine since the volatge is 3v when checked with meter. The bios is fully functional but sata ports appear dead. When i run bootable linux it runs games etc fine which is strange
Click to expand...

Because you are booting off a USB stick, not through the SATA ports.
 
SamyBoy13 said:
Im aware of this. Do you think getting a sata expansion card would do the trick for a while or is it common for motherboards to fail shortly after sata controller failure?
Click to expand...

You can give it a try, they're fairly cheap, cost you between £10-£20 off flea bay, or you can get another Z87 mobo for about £50, touch and go as to how long the motherboard will survive, its completely unpredictable.

Theres also the option of getting a hard drive caddy and just plugging the drive in through USB, it'll be a bit slower though, but should work.
 
could this be bad power supply though as the previous motherboard had the same symptoms and died the same way? The sata card I got to extend life is useless now since the mobo doesnt power up at all now just like previous z87gd65 just power led on board and no response upon pressing power button. This all happened within last 2 months
 
Sounds likes you need to look at replacing the board, even if you can circumvent the issues with a temporary workaround it likely won't hold, save the money and put that toward a new board instead.
 
t31os said:
Sounds likes you need to look at replacing the board, even if you can circumvent the issues with a temporary workaround it likely won't hold, save the money and put that toward a new board instead.
Click to expand...

I hope I can sell the cpu for 100, ram for 60 and add 150-200. Anyway, Im quiet out with current tech so what would you recommend for appox 300-350 pounds just for occasional gaming i.e. cs go and some AAA e.g. assassin creed odyssey. I have gtx 780 at the moment
 
I was in a good mood today and took my sister pc apart. Not sure what I just have done but I took the mobo out and set it up on a cardboard box and it works ?!?!

Any ideas what could be causing the issue? Could this be uneven cpu pressure or shortening from the case?

My sister has dark rock pro 4 installed
 
What is not connected now that was before? If nothing differs aside from the components being in case(are there any factors changed aside from the system being out of the case) then it's likely a shorting problem inside the case, that can be something as simple as a motherobard riser that shouldn't be there(screwed in where it does not align with a hole on the motherboard), or a screw that's fallen out and was creating a connection/short somewhere. Start small, if you have it all working now, add back the basics and get a successful bootup, add things back piece by piece as needed.

It could have also been an unseated component that is now seated correctly since you moved the components out of the case, removing and reseating everything is a few minutes to do, it's always worth doing if you're pulling the system out anyway(chance to blow dust out of the slots and seat things fresh again).
 
t31os said:
What is not connected now that was before? If nothing differs aside from the components being in case(are there any factors changed aside from the system being out of the case) then it's likely a shorting problem inside the case, that can be something as simple as a motherobard riser that shouldn't be there(screwed in where it does not align with a hole on the motherboard), or a screw that's fallen out and was creating a connection/short somewhere. Start small, if you have it all working now, add back the basics and get a successful bootup, add things back piece by piece as needed.

It could have also been an unseated component that is now seated correctly since you moved the components out of the case, removing and reseating everything is a few minutes to do, it's always worth doing if you're pulling the system out anyway(chance to blow dust out of the slots and seat things fresh again).
Click to expand...

Thanks. Im not sure what it was but after remounting the be quiet dark rock pro 4 and re-siting all cables the system boots up in a case just fine. No problems encountered for last 9 days since. The only thing I changed before this happened is the cpu cooler after h100i failure so in my view it might of been a uneven cpu pressure? Im not sure but it works now and I can't replicate the issue anymore so Im just going to leave it.


george1976 said:
Long shot mate but you can check your settings in bios maybe the ide is no longer in ahci mode or ide mode depending how it was when you installed windows?
Click to expand...

I have reinstalled the windows and reset bios but thanks anyway for the advise.
 
Good to hear, sometimes you just have to take things to the barebones and work from the bottom up, even if the solution ends up simple.
 
For future ref OP, the black SATA ports and yellow SATA ports connect to two different SATA controllers. If you ever do have an issue with the SATA controller genuinely dying then you can swap the cables over and run on the good controller.
 
ubersonic said:
For future ref OP, the black SATA ports and yellow SATA ports connect to two different SATA controllers. If you ever do have an issue with the SATA controller genuinely dying then you can swap the cables over and run on the good controller.
Click to expand...

Im aware of this but none of Sata ports were working but after resiting cpu on a mobo box with no gpu it booted. No issues since (touch wood)
 
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