Hi
I work for a small IT support company and we are looking for a piece of software that would allow us to log calls and assign them to engineers. Ideally it would allow us to log call length, customer details, what was done etc.
Cheers
I work for a small IT support company and we are looking for a piece of software that would allow us to log calls and assign them to engineers. Ideally it would allow us to log call length, customer details, what was done etc.
Cheers