IT support, what do i do

Soldato
Joined
15 Apr 2012
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UK
So I look after 2 servers and 30 odd workstations at a school, I'm self-employed, they pay me a monthly fee for a certain amount of hours per month etc, if I go over the contract hours I then bill per hour as an extra, I've bent over backwards for them, but they pay late, beat me to death on prices and secretly moan about my invoices which to be honest are not that much compared to other non essential services they have, they seem to have 1000's to spend on other things without question.

There's a new teacher starting next week who's supposed to have an excellent IT background, so, they want me in next month to show this guy the ropes, so he can get a handle on things, then I imagine they will cut my hours right back and have me as the replacement dummy should he need a holiday or be off sick.

In the contact we have a 30 days cancellation period, I'm fed up with their late payments etc, just want to vent.

Any ideas.
 
Last edited:
Thanks for the replies guys, never thought about the training issue.

Maybe i should ask for a years contract paid up front in advance :D

I know people who do this.
 
Another thing they just dropped this new teacher into the conversation today, they start in a fortnight, cheeky bstrds
 
Update :

Thanks for all the replies but I need not have worried.

I asked for an up front payment for a block of hours, they agreed, I get a call to say the new IT man is here and his IT skilled CV is as long as your arm, new guy starts, we all have a big meeting, he has lots of fresh ideas, all sounds good.

So I have a new contract in place and a much higher hourly rate which includes training, I show him the servers, the Cisco router, back-up hard disks etc etc.

He looks a little lost, he orders a laptop, then he asks me to create him a user account, I do, I give him the admin password so he can set his new laptop up on the domain, he calls and asks me to do it, I notice lots of print outs about joining a Windows Domain, I look at the new laptop, Windows 7 Home Premium.

I upgrade it to Pro, as were talking he admits he knows little about Windows, especially Windows Server.

Funny old world.
 
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