ITIL V3 Foundation (EX0-101)

Andybtsn

Andybtsn

Andybtsn

Don
Joined
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Guys, I did this course in 2009 and stupidly failed the exam and kind of forgot about it, I want to resit it and pass so what's the best way to go about it? I have the course folder but it's massive and don't think I could learn it all, are there any test papers out there that I will benefit from doing?

I presume a lot have done this paper so any help appreciated

Cheers

Andy
 
There's a few places dotted around that will do the exam only, Google it. Not sure how you managed to fail it.
 
How the hell did you fail it? Even the practioner one can be done with your eyes closed!
 
I just did a search for ITIL V3 Foundation and found this thread. Has anyone done this recently?

It's been recommended that I get this certification, a quick Google suggests 2/3 day courses are available for about £320. Is this a good idea, or some other route, e.g. a decent book - self study and exam?

Cheers. :)

Edit: If I go self-study and then just book an exam - who's a good UK provider for this? I'm based in Swindon so ideally would like to sit the exam here - or close by.
 
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Vampire said:
I just did a search for ITIL V3 Foundation and found this thread. Has anyone done this recently?

It's been recommended that I get this certification, a quick Google suggests 2/3 day courses are available for about £320. Is this a good idea, or some other route, e.g. a decent book - self study and exam?

Cheers. :)

Edit: If I go self-study and then just book an exam - who's a good UK provider for this? I'm based in Swindon so ideally would like to sit the exam here - or close by.
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One of the biggest trainers (think it's QA?) have their regional HQ at Jct 16 near windmill hill if you're looking local.

You used to be able to get converter courses from V2 to V3 (don't know if they still exist) which last a day or you can do the full course which is a bit longer. It's a framework and it's worth will be down to the type of company you work for, how much of ITIL they want to do and how they execute it. I've always been in bigger companies who use it extensively for operations control (mainly change&config/incident/problem) and knowing a bit about all of these areas can be a great help and make you all work together better.

Is it worth self funding? Maybe if you plan to apply for the roles typically ITIL based (eg change manager) but you'd need to couple it with experience to get this anyway. If your company is funding it as part of your role or training, I'd do it as at worst it shows you're willing to learn new things and won't hurt your cv (although I'd never make a big deal of foundation).
 
Myshra said:
One of the biggest trainers (think it's QA?) have their regional HQ at Jct 16 near windmill hill if you're looking local.

You used to be able to get converter courses from V2 to V3 (don't know if they still exist) which last a day or you can do the full course which is a bit longer. It's a framework and it's worth will be down to the type of company you work for, how much of ITIL they want to do and how they execute it. I've always been in bigger companies who use it extensively for operations control (mainly change&config/incident/problem) and knowing a bit about all of these areas can be a great help and make you all work together better.

Is it worth self funding? Maybe if you plan to apply for the roles typically ITIL based (eg change manager) but you'd need to couple it with experience to get this anyway. If your company is funding it as part of your role or training, I'd do it as at worst it shows you're willing to learn new things and won't hurt your cv (although I'd never make a big deal of foundation).
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Thanks for the helpful info, I'd forgotten about QA - I think their place is in Westlea near the Ibis Hotel. I'll make enquiries...

To be honest, at the moment I'm mainly trying to get the foundation for the purposes of getting my CV through the 'sift' when applying for contracts (same reason I have Prince2 Practitioner on it). It seems to be required for some of the ones I'm going for at the moment.

Cheers. :)
 
Xire01 said:
How is ITIL out dated? V3 was released less than 6 months ago.
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Not only that but it appears on pretty much every Support job I see advertised as a must have/desirable requirement.

I got mine years ago, need to update to V3 which I'll drag myself through after Christmas :(
 
ITIL is boring, we "use" it at the company I work for. It's boring, it's mundane, but a lot of places have it as a requirement. So you're stuck with it.

my company put all of it's staff through the exams and on a course.
 
Domo said:
I doubt that - I sat the exam over 2 years ago.
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ITIL V3 was introduced 2007, it was updated in July 2011 whereon it replaced V2.

So you did sit the V3 exam, but not the current iteration (see what I did there, I dropped an ITIL buzzword).

ITIL is boring, we "use" it at the company I work for. It's boring, it's mundane, but a lot of places have it as a requirement. So you're stuck with it.

my company put all of it's staff through the exams and on a course.
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Our client demands all our staff are ITIL trained.

No ITIL = no contract.
 
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