it's 11pm and i can't stream bbc iplayer on virgin net

unwashed potato! · 5 Jul 2011 at 22:58

not a clue why this is ahppening but it's become so terrible. moved into this place over a year ago and i've never had a single issue watching iplayer, but last few months it just can't seem to load the program quick enough and i have to sit waiting ages for it to laod then watch. i thought maybe iplayer was being over run but it's 11pm now i can't imagine it can't cope. what can i do? trboule with iplayer you can't see how much you've downloaded

right now since writing this thread i've had it paused and I've managed to load 5 seconds

unwashed potato! · 6 Jul 2011 at 00:36

cable i assume, though we have a phone with them too.

everything seems fine, just the iplayer. i know i can download, which gets ok speeds, but like today i come home from work, thought watch something with diner but nope all i get is 1 second for every minute i wait. home alone and pc has been off all day so can't be speed capped. i feel like virgin are purposefully making iplayer slow.

today is the worst it's ever been but i's regularly bad. it also happens with their news clips. i can start watching 5 seconds and then it freezes and starts from beginning but now it's loaded enough to continue most of the clip, sometimes it'll get all the way through, sometimes with another freeze and repeat again.

unwashed potato! · 6 Jul 2011 at 08:29

Your connection 9479 kbps
Your available bandwidth is 9479 kbps.
n/a
TV - HD 3500
Uses 36% of your available bandwidth.

passed
TV 1500
Uses 15% of your available bandwidth.

passed
TV 800
Uses 8% of your available bandwidth.

passed
TV 500
Uses 5% of your available bandwidth.

passed
Radio 128

unwashed potato! · 12 Jul 2011 at 21:01

ok it's happening again same as yesterday but now i'm waiting thought i'd post here.

trying to watch

http://www.bbc.co.uk/iplayer/episode/b012s1xj/Panorama_The_Great_Car_Insurance_Swindle/

but it's streaming so slow i have to stop for 5 minutes to let it get ahead then i watch a few minutes, then stop for 5 etc.

just done another bbc diagnostics test only difference is bandwidth speed is now 7712 kbsp

edit: been on phone for 30 minutes with program loading, it got a few minutes into program and then stopped working and restarted, and now it's working 100% fine, no stop starting, yet any way