I've got x64 and says it x32.. please help! :)

Sínt91 · 21 Nov 2010 at 17:49

Right, evening people.

Now i've just got back from buying a Windows 7 disk, my OS at the moment is Vista x64 Home Premium but when I click upgrade it says "Checking Compatibility..." then it comes up with this -

The following issues are preventing Windows from upgrading. Cancel the upgrade, complete each task, and then restart the upgrade to continue.

You can’t upgrade 64-bit Windows to a 32-bit version of Windows. To upgrade, obtain a 64-bit version of the installation disc, or go online to see how to install Windows 7 and keep your files and settings.

32-bit Windows cannot be upgraded to a 64-bit version of Windows. To upgrade, obtain a 32-bit version of the Windows installation disc.

any idea's?

also, whats the difference between x64 and x86 is it worth going x86

cheers guys, help would be most appreciated.

Sínt91 · 21 Nov 2010 at 17:50

p.s

Both my OS and the windows 7 disk are x64 bit.

SylverFyre · 21 Nov 2010 at 17:52

Retail boxes of Win7 include 2 discs, 1 each for x86 and x64 - I don't know about OEM versions but I don't think an OEM version would run an upgrade anyway?

Go for the x64 version unless there's a specific reason not to

Sínt91 · 21 Nov 2010 at 17:54

I see, thanks for that

any idea's why i'm getting the error?

Sínt.

Amnesia · 21 Nov 2010 at 17:59

one is 32bit and the other 64bit, you may need to format the os partition before you do a fresh installation. even though it isn't hard make sure you back everything up and download all the drivers you will need before hand. store the drivers/old stuff on a different partition if you are confident enough to do it yourself.

SylverFyre said:
Go for the x64 version unless there's a specific reason not to

what ?

SylverFyre · 22 Nov 2010 at 21:29

The OP asked if it was worth going to x86, I suggested the 64bit version unless there was a specific reason not to

SiriusB · 22 Nov 2010 at 21:34

Check the disk you are using is 64bit [it should say so]
Dont upgrade through Vista. Boot from the CD and do a proper install.

UnworthyBean · 23 Nov 2010 at 13:05

Sínt91 said:
You can’t upgrade 64-bit Windows to a 32-bit version of Windows. To upgrade, obtain a 64-bit version of the installation disc, or go online to see how to install Windows 7 and keep your files and settings.

32-bit Windows cannot be upgraded to a 64-bit version of Windows. To upgrade, obtain a 32-bit version of the Windows installation disc.

Thats a bit backwards, First one its says you cant do 64>32, Next one says you cant do 32>64. Unless it just all the problems it may be and doesnt actually pick the correct one for you.

Anyway, Forget an upgrade install, do a fresh install and confirm its 64 bit. You can live with 32 bit but there is no reason not to go for 64.