I’ve not received a order number

tom11122 · 20 Nov 2025 at 18:16

Hi I bought a Rx 9060xt and a msi psu separately through Amazon pay but I didn’t receive a order number what should I do

deviation · 20 Nov 2025 at 18:35

EDIT: Ignore

tom11122 · 20 Nov 2025 at 18:37

Yeah there’s an option to pay for your overclock order through amazon pay which I did because I already had my address and card on my Amazon pay

Uther · 20 Nov 2025 at 18:37

https://help.overclockers.co.uk/hc/en-gb

Kenai · 20 Nov 2025 at 18:37

tom11122 said:
Hi I bought a Rx 9060xt and a msi psu separately through Amazon pay but I didn’t receive a order number what should I do

Contact customer services is probably a good start, they're unlikely to see your messages here

deviation · 20 Nov 2025 at 18:38

Kenai said:
Contact customer services is probably a good start, they're unlikely to see your messages here

Better off ringing 101 TBF.

Kenai · 20 Nov 2025 at 18:39

deviation said:
Better off ringing 101 TBF.

If the graphics card is needed for some weekend gaming, maybe even 999

tom11122 · 20 Nov 2025 at 18:40

deviation said:
Better off ringing 101 TBF.

Kenai said:
Contact customer services is probably a good start, they're unlikely to see your messages here

Yeah I contacted them just wanted to message here in the meantime as I won’t get a reply for 1-2 days

deviation · 20 Nov 2025 at 18:41

Kenai said:
If the graphics card is needed for some weekend gaming, maybe even 999

Yep, and if gaming with Nvidia, when dailing ask for the Fire Brigade.

Kenai · 20 Nov 2025 at 18:44

tom11122 said:
Yeah I contacted them just wanted to message here in the meantime as I won’t get a reply for 1-2 days

Whilst a few shop staff no doubt do browse the forums in between posting up the latest deals, I don't think they have any official formal presence here anymore in a CS capacity.

deviation · 20 Nov 2025 at 18:44

EDIT: Ignore

EGuitarStar · 20 Nov 2025 at 18:51

I've purchased using Amazon Pay on OCUK in the past had no issues with my order being delivered. Not sure about whether I got an order number instantly though.

OCUK's customer service is good so you'll get the help and assistance you need to resolve your concern.

ShiWarrior · 20 Nov 2025 at 18:53

deviation said:
@Gibbo @rjk @Armageus can you chase up this Amazon order for @tom11122

none of the admins are from OcUK
we are not a shop

your best bet, is to just pick up the phone and call OcUK Customer services

deviation · 20 Nov 2025 at 18:57

ShiWarrior said:
none of the admins are from OcUK
we are not a shop

your best bet, is to just pick up the phone and call OcUK Customer services

No worries

tom11122 · 20 Nov 2025 at 19:02

Kenai said:
If the graphics card is needed for some weekend gaming, maybe even 999

deviation said:
It was a joke - I thought he was asking you lot to help him with an Amazon order, not one from OCUK. Hence the previous comments in this thread.

If OP was talking about an OCUK order, using Amazon Pay, then I apologise for the joke. I honestly thought he was asking us for Amazon support based on what he said

EGuitarStar said:
I've purchased using Amazon Pay on OCUK in the past had no issues with my order being delivered. Not sure about whether I got an order number instantly though.

OCUK's customer service is good so you'll get the help and assistance you need to resolve your concern.

Thanks I’ll check with them tomorrow when I can phone in not too worried when they arrive just wanted to make sure my order went through since I got a Black Friday sale on them

deviation · 20 Nov 2025 at 19:17

tom11122 said:
Thanks I’ll check with them tomorrow when I can phone in not too worried when they arrive just wanted to make sure my order went through since I got a Black Friday sale on them

Fingers crossed you get it sorted!

Maccy · 20 Nov 2025 at 19:18

There’s the customer service forum otherwise contact the shop directly, none of us can help you here I’m afraid.