I was activated yesterday with Plus net FTTC 80/20M.
From the start I was having issues with down speeds being around 10-20Mbps, the speed is quite erratic and also quite slow.
I am connected by home plugs.
The tech support guy asked me to connect direct to the BT modem by passing the plusnet router, I did this and speed test came in ts 72Mbps, this was with my sons pc at the modem connecting through ethernet.
Plugged back into the router, it came in at 19Mbps.
This confirmed a faulty router.
Fast forward today, new router arrived. It wouldn't connect to the internet and I couldn't log in or see the router through 192.168.....
I reset both modem and router and tried the cables again, this time it synced.
Only issue now is slow speed again, I have now connected over the home plugs direct to the modem and again speed is slow.
Now I am lost, not sure where to go from here.
From the start I was having issues with down speeds being around 10-20Mbps, the speed is quite erratic and also quite slow.
I am connected by home plugs.
The tech support guy asked me to connect direct to the BT modem by passing the plusnet router, I did this and speed test came in ts 72Mbps, this was with my sons pc at the modem connecting through ethernet.
Plugged back into the router, it came in at 19Mbps.
This confirmed a faulty router.
Fast forward today, new router arrived. It wouldn't connect to the internet and I couldn't log in or see the router through 192.168.....
I reset both modem and router and tried the cables again, this time it synced.
Only issue now is slow speed again, I have now connected over the home plugs direct to the modem and again speed is slow.
Now I am lost, not sure where to go from here.