Soldato
- Joined
- 5 Sep 2005
- Posts
- 11,742
- Location
- Northern Ireland
Does anyone have this problem?
I'm forever having people trying to open a .jpg that they have saved on their Mac, stuck on a memory stick and shoved into my USB slot on a Win XP and having it fail to work.
The damn things always show up as a file with no extension, and invariably has a second "hidden" file (as in the Mac users can't see it) along with it of a few bytes.
I do try the obvious, rename the file...but no, neither .jpeg or .jpg work, try opening it in Photoshop and it says that the file is invalid for some reason or other.
-end ranting-
Its just irritating as a lot of other people who use Macs do indeed bring in the work as a .jpg (I dont know why, I'd prefer a PDF tbh, but there you go....) and it opens fine....why are some people files different? Apparently they are all done in Photoshop, both the ones that can open and the ones that wont.
I guess that someone here has both a Mac and a PC and has come across this error before, could you tell me what the Mac user needs to do to save it as a file that can be read by the Windows PC?
Cheers!
(....and for those who are going to ask why a Windows PC is involved at all...the machine in question uses a PCI slot connector card, and the company that makes the machine does a driver for Windows and Linux, but not Mac.)
I'm forever having people trying to open a .jpg that they have saved on their Mac, stuck on a memory stick and shoved into my USB slot on a Win XP and having it fail to work.
The damn things always show up as a file with no extension, and invariably has a second "hidden" file (as in the Mac users can't see it) along with it of a few bytes.
I do try the obvious, rename the file...but no, neither .jpeg or .jpg work, try opening it in Photoshop and it says that the file is invalid for some reason or other.
-end ranting-
Its just irritating as a lot of other people who use Macs do indeed bring in the work as a .jpg (I dont know why, I'd prefer a PDF tbh, but there you go....) and it opens fine....why are some people files different? Apparently they are all done in Photoshop, both the ones that can open and the ones that wont.
I guess that someone here has both a Mac and a PC and has come across this error before, could you tell me what the Mac user needs to do to save it as a file that can be read by the Windows PC?
Cheers!
(....and for those who are going to ask why a Windows PC is involved at all...the machine in question uses a PCI slot connector card, and the company that makes the machine does a driver for Windows and Linux, but not Mac.)
