Ok, so my mum's retarded friend has given me her PC yet again. This time: "Word isn't installed properly and I get blue screens".
So I'm sitting here pulling my hair out trying to figure out what's wrong with Word (running absolutely fine) and trying to recreate the blue screen, looking at error logs etc...
While I'm doing that I run Malwarebytes and it picks up 187 threats. I have a look at the log before pressing "Remove" and I notice there's a whole load of infected .dll files in the System32 folder. I think "hmm, dll files? that's weird these could be important" but for some silly reason I put my trust in Malwarebytes and I hit "Remove".
Cue rebooting to finish the removal process and a blue screen after POST saying "blah blah.dll is missing or corrupt."
So I'm sitting here pulling my hair out trying to figure out what's wrong with Word (running absolutely fine) and trying to recreate the blue screen, looking at error logs etc...
While I'm doing that I run Malwarebytes and it picks up 187 threats. I have a look at the log before pressing "Remove" and I notice there's a whole load of infected .dll files in the System32 folder. I think "hmm, dll files? that's weird these could be important" but for some silly reason I put my trust in Malwarebytes and I hit "Remove".
Cue rebooting to finish the removal process and a blue screen after POST saying "blah blah.dll is missing or corrupt."

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