I'm not blaming the op, could have been transit damage, or some other mystical force at work.
Just lost over 100 quid
- Thread starter rosso5792
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I'm not blaming the op, could have been transit damage, or some other mystical force at work.
Did the motherboard box show any signs of being opened previously?
Maybe they sent you a used board and tried to pass it off as new?
If you received it and it was broke I reckon you are well within your right to demand a replacement.
I haven't ever received a motherboard with bent pins so I'm not sure if it is a common problem.
I'm sure if something is not fit for purpose i.e broken when you receive it you can take it back.
from ocuk's T&Cs :
"8.3 If the goods supplied to you are damaged on delivery, you should notify the Supplier in writing via the e-mail address or fax number shown below within 7 days. "
When did you receive the board and when did you email the complaint?
Read the T&Cs and physical damage voids your warranty if you caused it. If it arrived damage then you have case to exercise you rights.
Maybe they sent you a used board and tried to pass it off as new?
If you received it and it was broke I reckon you are well within your right to demand a replacement.
I haven't ever received a motherboard with bent pins so I'm not sure if it is a common problem.
I'm sure if something is not fit for purpose i.e broken when you receive it you can take it back.
from ocuk's T&Cs :
"8.3 If the goods supplied to you are damaged on delivery, you should notify the Supplier in writing via the e-mail address or fax number shown below within 7 days. "
When did you receive the board and when did you email the complaint?
Read the T&Cs and physical damage voids your warranty if you caused it. If it arrived damage then you have case to exercise you rights.
I've already sent it to OCuK today. as i said, OCuK said it warrenty is void as its physical damage and MSI will say the same thing. hopefully the manager Chris will be able to fix it.
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