Just Received an iPhone I Didn't Order

AndyCr15

AndyCr15

AndyCr15

Soldato
Joined
28 Apr 2011
Posts
15,173
Location
Barnet, London
I was a little surprised someone was at my door this evening, I wasn't expecting any deliveries. As he handed my the small, but heavy box I checked the name and address, and they were both mine.

On opening the box I find an iPhone 16 Pro and a Sky Mobile SIM. I ordered neither...

A quick google suggests it's a scam and someone will turn up at some point saying there was a mistake with the delivery.

My plan is to call Sky Mobile in the morning, but I was wondering if anyone has any experience of such a thing?
 
Checked them both, nothing weird on them. I'm more worried someone's set up a CC in my name and used that. I signed up to Experien and my credit score shows as 999 out of 999, but how can I see recent activity? There is a 30 day free trial which I'm tempted to start up just while this is happening.

I think I get emails from another credit check place, which I've used to see recent activity... I just can't remember who that company is :rolleyes:
 
The Sky chappie basically explained what has been said. "Yes, an account has been opened and we'll need to get it closed and the phone returned. Please don't hand it over to anyone turning up at your door, here is the number to call to cancel the account and arrange the sending back." Me: "Great, thanks. Are they open now?" Sky:"Yes".

Me calling the number given: "I'm sorry, we're closed now, call back in the morning."

It's just a pain in the backside. I'll be worrying all night about this now. Tomorrow is quite a busy day for me too, but now I'll have to find time to get this sorted.
 
It would make more sense if it was a one off purchase. Pay with a stolen CC, send to me, collect later. But, it has come with a SIM card? I guess it could be a PAYG, but why would you bother?

I don't think the seller will have any way of checking if the CC is your own. They will just check at the time that the account is in good standing.
 
Oh okay, thanks.

Interesting. I just tried to sign up with Clearscore and it basically tells me to wait 72 hours and then continue. I don't know if it thinks I answered something wrong, or it's part of it's process.
 
Spoke with Cust Care this morning. They took some basic details and someone will phone one evening to sort how I send the device back. Kinda funny when he's asking me security questions about the account and of course I don't know any of it... Once he understood it all, he was very helpful. He wasn't overly clear about what had been setup. He said at one point nothing had been paid. There was clearly a bank account attached (but not mine) so whoever set it up was expecting regular payments, where you would have thought a fraudster would do a one off payment and run? I did ask if it was any way possible that it was a genuine mistake that somehow they have my details elsewhere and they got accidentally attached to this account, but he didn't really comment.
 
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