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just received my 7800xt hellhound and removed this sticker without realising it would void my warranty...

7800xt

7800xt

7800xt

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Joined
8 Feb 2025
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Location
England
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For what it's worth, I believe those stickers are not enforceable. With or without it, you're likely to get the same warranty service, with them basically getting to pick and choose what they will cover or not.
 
StarShock said:
For what it's worth, I believe those stickers are not enforceable. With or without it, you're likely to get the same warranty service, with them basically getting to pick and choose what they will cover or not.
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Don't they need that sticker to prove the identity of the card? the serial number?
 
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That seems rather scummy, those stickers should be used to stop people from taking the cards apart. Seems like an easy way for them to get out of a warranty commitment. That to me would be reason enough to avoid that brand in the future.
 
ScottMc said:
That seems rather scummy, those stickers should be used to stop people from taking the cards apart. Seems like an easy way for them to get out of a warranty commitment. That to me would be reason enough to avoid that brand in the future.
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What seems scummy about it? If you remove the identifying sticker with the serial number etc on it then how can they identify the card?
I mean, I agree warranty should be based on more than a sticker, so if you know the number, and have the box etc it should still be honoured imo.
Using the stickers to discourage people from taking the cooler off their own property, and re-pasting. or even changing the cooler, is scummy af, as this should all be fine under a normal warranty, except they decide to specifically disallow it.
 
If your card fails, try to return it for a repair under consumer law. Removing a sticker shouldn't void a warranty. Unless you specifically did something to the card like take it apart, bash it, drop it where there are obvious signs of abuse, they should still honour the warranty. This came up on LBC radio station legal hour donkeys ago, where they have a consumer rights dude on answering people queries. The solicitor made it clear the seller or manufacturer would ultimately need to prove that simply by removing a sicker, it caused a direct malfunction of your device - in which 100% cases wont! It's a massive grey area though as there are other ways to weasel out of it.

If so, just seek legal counsel. And also because it's a small amount of money, you can file against the seller in a small claims court - if the other party doesn't appear or represent themselves, the judge will side with your claim. Speak to a consumer rights solicitor if stuff goes sideway with your card (which it probably won’t all things considered lol).
 
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ScottMc said:
That seems rather scummy, those stickers should be used to stop people from taking the cards apart. Seems like an easy way for them to get out of a warranty commitment. That to me would be reason enough to avoid that brand in the future.
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In many countries these stickers are not legal. If the manufacturer wants to decline warranty, then they have to prove that you removing the sticker has broken the GPU and if it comes to it, they will need to prove this in front of a judge.

The problem is there is no law that says you can't put a sticker like this on the GPU; however in most places its not enforceable and if they want to decline a RMA for the missing sticker, they need to prove that the missing sticker is what damaged the GPU in court
 
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Grim5 said:
In many countries these stickers are not legal. If the manufacturer wants to decline warranty, then they have to prove that you removing the sticker has broken the GPU and if it comes to it, they will need to prove this in front of a judge.
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the stickers you're referring to are the "warranty void" stickers they put over screws

the sticker in the OP is the serial number sticker

edit, I only just notice the "void" etching from removing the sticker, yeah thats not legally enforceable so don't worry about it for now
 
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andybird123 said:
the stickers you're referring to are the "warranty void" stickers they put over screws

the sticker in the OP is the serial number sticker
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The serial number is still legible, and the serial number will also be on the product box and possibly printed on the PCB too. Ergo there is no way to prove that the GPU in question does not match the serial and therefore is not a valid reason to decline RMA
 
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What is the definitive answer here on whether warranty stickers are enforcable in the UK? I know in the US a few years back the FTC stated they were completely unenforceable and sent cease and desist letters to AIBs, going so far as to making them retrospectively honor warranties they denied.
 
7800xt said:
so far I haven't noticed any issues with the card except for the coil whine which gets really loud
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That could be a your system thing some power supplies can cause this with so many working combinations its surprising things mostly just work
 
harmattan said:
What is the definitive answer here on whether warranty stickers are enforcable in the UK? I know in the US a few years back the FTC stated they were completely unenforceable and sent cease and desist letters to AIBs, going so far as to making them retrospectively honor warranties they denied.
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afaik they are still enforcable here but even if you find a law to use against them they will find a way to blame CID for whatever return you try :P
 
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