I just received my PC today and when I opened I found there is a missing HDD "Seagate Barracuda 1 TB 7200RPM SATA 6Gb/s 64MB Cache HDD" I can see only the SSD installed and not the HDD.
In the papers I receive there are also all the checks and there is written "Numbers of drivers installed: 2" it is also signed by a specific person which should be the one that checked everything was ok ........... .
At the moment I'm wihtout words honestly I tought Overclockers was a professional team of people... I don't want even to run it I only opened the boxes to see the missing HDD inside the case and also there is no box for the 1TB HDD so it has just simply not been included while I paid for it awesome
I read it happened before to other ppl. Already put a webnote but ofc no one will reply to me now , hope I wont need to send them everything back.
Anyone have any suggestion on how I should handle this?
* Edit since the post has been locked
1 - I posted in the support forum
2 - It does matter as I cannot use my ordered PC cause I don't know if they want me to send everything back which most probably will make me ask for a refund cause I'm not wasting my time waiting for the PC to go back to them and than to me again
3 - How do you miss an HDD if in the QA sheet you wrote you installed both and checked everything including the 1TB HDD that is unprofessional if it comes from a company that does only this
Anyway sorry I didn't want to be rude it's just my frustration to have a new PC and being unable to use it
In the papers I receive there are also all the checks and there is written "Numbers of drivers installed: 2" it is also signed by a specific person which should be the one that checked everything was ok ........... .
At the moment I'm wihtout words honestly I tought Overclockers was a professional team of people... I don't want even to run it I only opened the boxes to see the missing HDD inside the case and also there is no box for the 1TB HDD so it has just simply not been included while I paid for it awesome
I read it happened before to other ppl. Already put a webnote but ofc no one will reply to me now , hope I wont need to send them everything back.
Anyone have any suggestion on how I should handle this?
* Edit since the post has been locked
1 - I posted in the support forum
2 - It does matter as I cannot use my ordered PC cause I don't know if they want me to send everything back which most probably will make me ask for a refund cause I'm not wasting my time waiting for the PC to go back to them and than to me again
3 - How do you miss an HDD if in the QA sheet you wrote you installed both and checked everything including the 1TB HDD that is unprofessional if it comes from a company that does only this
Anyway sorry I didn't want to be rude it's just my frustration to have a new PC and being unable to use it
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