For anyone who uses the Kaseya system and is about to upgrade to 6.3, don't. It's broken beyond belief.
Current issues:
Can't log support tickets via the Kaseya portal or via email. My account manager is aware of this after I bugged him directly, but no fix as of yet.
Monitor sets have disappeared
Certain policies have disappeared
Annoying popup alerts about the new functions (Keep popping up everytime the network count drops, which it will do continuously if you're running the new Network Discovery)
I haven't even got round to checking the rest of the system yet, but I expect this list will grow quite quickly.
I'd have seriously expected them to pick some of these things up in Beta testing (especially the ticket issue!) and supposedly some of the testers themselves (members of the public) have stated that this release was not ready, yet Kaseya have started pushing it out anyways. Unfortunately as a VSA customer, we don't have a choice in what version we get, so I thought the least I could do would be to warn others.
Current issues:
Can't log support tickets via the Kaseya portal or via email. My account manager is aware of this after I bugged him directly, but no fix as of yet.
Monitor sets have disappeared
Certain policies have disappeared
Annoying popup alerts about the new functions (Keep popping up everytime the network count drops, which it will do continuously if you're running the new Network Discovery)
I haven't even got round to checking the rest of the system yet, but I expect this list will grow quite quickly.
I'd have seriously expected them to pick some of these things up in Beta testing (especially the ticket issue!) and supposedly some of the testers themselves (members of the public) have stated that this release was not ready, yet Kaseya have started pushing it out anyways. Unfortunately as a VSA customer, we don't have a choice in what version we get, so I thought the least I could do would be to warn others.
