Kaspersky help

mindrot · 28 Sep 2008 at 21:49

I have NOD32 trial installed and I just installed Kaspersky which I got free with my Barclay's Online Banking.

I installed it but now I can't access the internet, MSN, etc. It simply won't connect. I had to uninstall Kaspersky to get access again

Any ideas how to get around this as I'd like to use it as I got a free years' subscription?

Thanks.

HighlandeR · 29 Sep 2008 at 02:21

Must be your kaspersky firewall thats blocking access, try disabling the kaspersky firewall and see if it all loads if it does then it means you gotta reconfigure your kaspersky firewall settings.

mindrot · 29 Sep 2008 at 07:24

I did try that, but it did nothing.

This is a long shot but I still had Nod32 installed, could that perhaps be a factor?

peige · 29 Sep 2008 at 13:41

Probably, not good to have two installed.. I've installed Kaspersky on about 5 pc's now and its always just worked.

mindrot · 29 Sep 2008 at 18:38

Cheers... I'll do an uninstall and then a re-install.