Associate
- Joined
- 19 Oct 2012
- Posts
- 47
I hate to be that guy that just posts his frustrations but wanted to air this to confirm a legitimate grievance or to tell me if I’m being a big baby.
My problem is this this:
After several failed attempts to get BT infinity installed (this I know is a legitimate grievance…but not my reason for posting today), I decided to give Virgins 100MB offering a try. I start the sign up process but have a problem with my email address which contains a hyphen. This has never cropped up before as the standards are well established and this is as far as the rest of the world and indeed the www not an issue. I move past this by creating a new email address without the hyphen albeit a little sceptical about a company’s grasp of tech. I get as far as the confirm order button and then the problem occurs…
There is a problem with your info……..The Password can only contain letters and numbers.
Now I don’t pretend to be a cryptographist, however I know enough to scare myself out of using basic passwords on the internet, especially when the said internet site wants to perform a credit check and then store my bank details.
Am I really the only person to have an issue with this? How does everyone else feel about this? Should I just accept these standards adopted by Virgin to get a faster broadband? My 13Mb ADSL is now starting to feel dated particularly when listening to the speeds accessible by friends and family and I can’t deny the lure of superfast broadband. Is this OK or a virgingate waiting to happen?
My problem is this this:
After several failed attempts to get BT infinity installed (this I know is a legitimate grievance…but not my reason for posting today), I decided to give Virgins 100MB offering a try. I start the sign up process but have a problem with my email address which contains a hyphen. This has never cropped up before as the standards are well established and this is as far as the rest of the world and indeed the www not an issue. I move past this by creating a new email address without the hyphen albeit a little sceptical about a company’s grasp of tech. I get as far as the confirm order button and then the problem occurs…
There is a problem with your info……..The Password can only contain letters and numbers.
Now I don’t pretend to be a cryptographist, however I know enough to scare myself out of using basic passwords on the internet, especially when the said internet site wants to perform a credit check and then store my bank details.
Am I really the only person to have an issue with this? How does everyone else feel about this? Should I just accept these standards adopted by Virgin to get a faster broadband? My 13Mb ADSL is now starting to feel dated particularly when listening to the speeds accessible by friends and family and I can’t deny the lure of superfast broadband. Is this OK or a virgingate waiting to happen?