Keyboard going haywire in BIOS, any help appreciated

chilipeppersc · 22 Sep 2016 at 20:26

OK so I own a Roccat Sova keyboard, it works as intended when windows is booted, however in the BIOS it seems that once I press a direction or seemingly any key, it keeps pressing the key as if I were holding the key down....

The keys are not stuck, the keyboard works perfectly after boot, another keyboard works fine in BIOS...

Does anyone know what I can do? What the issue could be?

Thanks

Chili

CapitalOne · 22 Sep 2016 at 20:44

Have you tried a different usb port?

chilipeppersc · 22 Sep 2016 at 20:56

CapitalOne said:
Have you tried a different usb port?

Front panel and rear motherboard sockets.

Doogles · 23 Sep 2016 at 12:20

chilipeppersc said:
Front panel and rear motherboard sockets.

I always use a PS/2 keyboard for this reason.

keasy · 23 Sep 2016 at 15:55

Doogles said:
I always use a PS/2 keyboard for this reason.

My experience as an ex IT engineer would vouch for that.
Could also try and use a USB to PS/2 convertor too.

Doogles · 23 Sep 2016 at 16:15

keasy said:
My experience as an ex IT engineer would vouch for that.
Could also try and use a USB to PS/2 convertor too.

For the BIOS you can always buy a cheap £5 natural PS/2 keyboard just for that if the converter fails to work.

chilipeppersc · 23 Sep 2016 at 18:31

I rma'd it. It should be more simple!!!!
Things should just work

NikTheSHNIK · 23 Sep 2016 at 20:33

chilipeppersc said:
I rma'd it. It should be more simple!!!!
Things should just work��

Similar thing happened with an Asus ROG Spatha mouse a few weeks back. Turned out one of the switches was faulty, one he received his new mouse it worked fine.

Let us know how you get on with the new one.

olivier renault · 24 Sep 2016 at 09:44

Some bios don't work too well with USB gaming keyboards and mice. Some keyboards even have special switches to help with that problem.

- Google if anyone else experienced the same issue. Maybe same combination of hardware, maybe different motherboard, or even manufacturer.
- check keyboard operations, especially modes that disable NKRO.
- check bios updates for your motherboard.
- check if bios has some settings for improving compatibility.
- get a £5 keyboard, just for bios operation.

chilipeppersc · 25 Sep 2016 at 21:18

My g15 works fine with it, and second I'm not too impressed with the Sova, the software seems clunky and it's also not adapted for 4k resolution, it's this error tho that makes it a no go, I'm a couch gamer so getting up to connect and disconnect is not an option. Also keyboards living around the room when they cost 200e is not acceptable! I hope i will get a refund, is a shame as first impressions were good. I will probably get a lapdog and k65 instead if the RMA goes through.