Lappy died, how long to fix?

frosty03 · 1 Aug 2010 at 23:33

My Sony S series died. Wont power on, nothing nadda. Power brick appears working, so i think it mobo/cpu has bitten it. For a 3 month lappy, i'm not pleased :mad:

Has anyone needed to get their lappy fixed before, and how long will something like this take? Ggrrrrrrrrrrrrrr.......

EGuitarStar · 1 Aug 2010 at 23:39

I take it is going to be repaired under warranty? If so, Sony are not to bad in terms of turnaround time. You are looking at least a week without it at most from experience.

frosty03 · 2 Aug 2010 at 00:35

I can live with a week, thing is, i'm going out of the country in 3 weeks, and wont be back for afew months.... if it isnt with me before i leave, it is going to be "messy" for me..... yea, it's still under warranty

to think i actually deluded myself into paying the "sony tax" because i thought they had better build quality.... this is my most expensive lappy... even my 200 quid medion is still working without a hitch.....

bees · 3 Aug 2010 at 20:34

send to them straight away. usually you will get back within a week.

james.miller · 3 Aug 2010 at 20:41

Stick with it. ive had my fw11s for two years now, and it's in top shape.

frosty03 · 15 Aug 2010 at 19:05

just an update, got it back, mobo was fried...

total turnaround for them was 5 days, so pretty decent.... will see how it goes, it better not die again............