Lappy rattle

Red14 · 19 Aug 2009 at 19:22

I bought a OCUK custom built Primo Pro last year and love this laptop. However a couple of months ago it started to develop a rattle from one of the fans (the CPU fan I think). It only does it for a few minutes after startup then stops and is nice and quiet again. Other than this rattle it seems to work fine and I have had no other problems with it.

How do I sort out sending it back? I dont want it to be something which could potentially damage my machine and I assume this would be done under its warranty as it is less than 12 months old?

I put this as a forum thread rather than contact customer service as I was hoping the mods would be able to give me valued advice...

Red14

beermonster · 19 Aug 2009 at 20:38

you might be better posting in the customer service forum.

Red14 · 20 Aug 2009 at 18:15

Cheers I will try that...

Red14

Red14 · 29 Aug 2009 at 11:05

I hope this gets passed on to the relevant people but I would like to thank OcUK for the prompt and efficient manner in dealing with my primo pro laptop repair. I had it sent off, repaired and returned very quickly by OcUK and more to the point it doesnt rattle any more!
Thankyou OcUK.

Red14