My girlfriend bought herself a laptop before she came to university in 2006, she barely used it ( once a week ) and it lived on her desk.
Then around half way through last year the screen started flickering on and off, she just thought it was an odd problem which would go away and never let me know. Then more recently, the screen went into 4 multiple copies of itself, within the same screen with dodgy colours and flickering still turning itself on and off randomly.
I believe that there is a dodgy connection between the graphics card and the screen or the screen has gone faulty.
Plugging it into an external monitor makes the computer work fine, the issue happens on bootup ( before any driver related issue could be a problem ) All the settings have remained the same, the unit has barely even moved.
Either way this started to occur within the warrenty, now the laptop is barely used and it has broken. A product like this should have lasted a minimum of 3 years.... especially with it barely being used....
So ive been quoted at £140 for the screen getting fixed from a local (ish) company for a total screen replacement.... When contacting HP they keep throwing me onto the out of warrenty repair people, the only people i can seem to talk to is indian people who i cant get my point accross too.
Im looking for advice... the warrenty ran out around august last year.... do i take this higher up, or do i just accept that its broken out of warrenty and pay up for it to be repaired?
If i should take it higher, who should i contact, etc etc? Any advice is appreciated....
Then around half way through last year the screen started flickering on and off, she just thought it was an odd problem which would go away and never let me know. Then more recently, the screen went into 4 multiple copies of itself, within the same screen with dodgy colours and flickering still turning itself on and off randomly.
I believe that there is a dodgy connection between the graphics card and the screen or the screen has gone faulty.
Plugging it into an external monitor makes the computer work fine, the issue happens on bootup ( before any driver related issue could be a problem ) All the settings have remained the same, the unit has barely even moved.
Either way this started to occur within the warrenty, now the laptop is barely used and it has broken. A product like this should have lasted a minimum of 3 years.... especially with it barely being used....
So ive been quoted at £140 for the screen getting fixed from a local (ish) company for a total screen replacement.... When contacting HP they keep throwing me onto the out of warrenty repair people, the only people i can seem to talk to is indian people who i cant get my point accross too.
Im looking for advice... the warrenty ran out around august last year.... do i take this higher up, or do i just accept that its broken out of warrenty and pay up for it to be repaired?
If i should take it higher, who should i contact, etc etc? Any advice is appreciated....