Laptop Bluescreens

[Loxa]

ACER Aspire 5741g

For a while now my gf's laptop has been blue screening while playing games on it, she used Hwmonitor to check the CPU temps and after a blue screen & a windows update one core was at 90c

Any suggestions?

 

[PistolPete]

Could be crap blocking the heatsink - does she use it sat on a pillow? My wife does this it blocks the air intakes and causes it to get hot quick.

 

[Loxa]

For a while its been sat on a cooling pad but her room does get dusty very fast

 

[Scrutinize]

Saw your title and immediately though "I bet its an Acer"....was not disappoint

Take the back off, check the memory is seated properly and give it a good vac out of dust.

Assuming it has 2 sticks of memory, take one out at a time and see if that solves it as could be a duff stick. If competent with repairs you could re-seat the CPU and apply new thermal paste or pads.

Always worth trying a fresh install of Win OS although 90% of the time and with Acer this is going to be dry solder on the mobo or over heated GPU which is slowly dying. As this is the G model I assume it has an Nvidia or ATI dedicated card.

It can be very difficult to diagnose and could cost you anything from £15 (if memory) to £200+ if internals need replacing or reflowing. Could even be the Hard Drive.

It’s an Acer so at least you know it is normal for it to have gone wrong.

Before anything, do a backup of data you don’t want to lose.