Laptop cant update or fresh install - help?

[omarlilyo]

Hi,

So I've had a laptop knocking around for ages that clearly has some sort of software issue.

It basically boils down to - whenever i run a windows update, it gets to where it shuts down and boots up and gets stuck on a black screen with just the MSI logo

Similar to this https://www.google.com/search?q=msi...&biw=2256&bih=1361&dpr=1#imgrc=kCSV0GOSo3_EGM

So I tried to just wipe the computer and start again (through the in windows option) and it seems this has the same effect.

What are my options from here?
Can I find out whats causing it?
Will installing linux be possible instead, all I want to do is watch and stream media. (main reasons being its lightweight and may install properly.)

Any help is appreciated!

Thank you,
Dan

 

[smogsy]

Could be a few reasons

1. Master boot record is broken. not sure if restore option recreates that...
2. BIOS has issues
3. dieing drive (struggling to find disk)

how tech savvy are you?
you could reset the bios, or alternatively first check that windows drive is your first boot.

 

[darael]

Create a Windows 10 USB installation drive, if you have an 8GB+ USB drive that you can use. Use this to wipe the drive and do a clean install of Windows 10.

 

[Mcnumpty2323]

Test with a Linux or windows live usb
If those are ok it's not likely to be
A hardware issue
Yes should be no problem to install Linux
Or windows
Assuming it turns out not to be hardware problem
You can just format it during set up