Laptop Crashes

[ICanFlyHonest]

Hi there,

I was wondering if someone could help me with a problem I've been having with my HP Pavillion dv6500. I am aware that there have been product recalls for a range of HP laptops, but unfortunately not my model. It's a reasonably old laptop now, but I've taken good care of it. However, recently it's just been crashing. This happened twice after a reasonable length of use. Now when I try to turn it on, I get to the boot screen with all the F1 etc. options and it just switches off. I can't get into the bios to see what's wrong before it stops, unfortunately.

In terms of investigating what's wrong, I've tried it with AC power only (no battery), and battery power only (no AC). I've also taken the hard drive out and tested that in a different computer; there's no problem there. I've reseated the RAM and also removed the optical drive. All these did nothing for the boot. The cpu fan looks to be working fine. I would be inclined to think it was a cpu overheating problem but all the cooling seems to be working.

My guess is that it's a problem with the motherboard or an incorrectly seated cpu. I'd really appreciate your thoughts on what it might be and how to fix it.

Thank you!

Emma

 

[ICanFlyHonest]

Heya. Thanks for your reply. There aren't any beeps on boot. The OS is indeed Vista and the processor is an AMD Turion. It looks as if the DV6552ea edition had the gf7150m integrated graphics.

Yes I've been reading that heat and the GPUs were a problem for laptops of this age. I'll have a closer look at the motherboard this afternoon and see if I can find any visible heat damage to the it. If not, I'll buy some new RAM and take it from there.

Thanks again

Emma

 

[ICanFlyHonest]

Yeh. It's getting on a bit anyways, and with the amount of use it gets, I wouldn't be surprised if it was a failure of the motherboard. If I have to get a new one, it's not the end of the world but it'd be nice to try and fix it if I can.

Thanks for the help!