Yes. I selected to use the 4090 only. I did think that myself yesterday if it was switching properly. But I found an option to turn off Nvidia Optimus, so on the next boot it no longer saw the integrated graphics.you have 2x GPUs your sure its using the right GPU?
I don't think the battery is detachable so I'll have to send it back.unpluggd i can sort of understand if its doing power optimisation and trying to force the gpu tot he intel.
also check the power settings if its set to perfroamnce / balanced / power saving.
i might suggest checking with a fresh install or check drivers are up to date.
are you comfortable disconnecting the battery? and do some testing with out it.
tbh if battery was fully charged and plugged in to power would expect good performance
October 2023. I had a problem with it early on with the fans blasting to much. Then the place I bought it from did some tests that found a fault, so they sent it off to Medion.how new is it?
if its in warranty then yep defo send back for a look see. but they may also say it needs a fresh OS as part of troubleshooting, also remove any personal information/data!
to disconnet the battery you'd have to take the back of the laptp and get inside, not everyone is comfortable with that. it should be simple but would also void warranty potentially unless remote tech support asks you to do it and even then its questionable on a consumer laptop. a business laptop you can do it a lot more easier.