Hi,
My parent's laptop has all of a sudden started to freeze a lot when it's being used, usually when browsing the internet. What it does is freeze in Firefox, and you can move the mouse cursor around still but not select anything, and then after a few seconds, it totally freezes, and you can't do anything. After some amount of time, usually 2-5 minutes, it re-appears and you can carry on as normal.
According to my parents, the laptop has done this before, while at my uncle's house. He then recovered the windows installation to an older installation, and solved the problem. I've only been using the laptop in the last day for internet browsing, it's running AVG and windows firewall.
I'm no expert with laptops, so I'm not sure where to go with this. The laptop is an Acer Aspire 3050 with Windows Media Centre.
Thanks for any help/suggestions in advance,
Dave
My parent's laptop has all of a sudden started to freeze a lot when it's being used, usually when browsing the internet. What it does is freeze in Firefox, and you can move the mouse cursor around still but not select anything, and then after a few seconds, it totally freezes, and you can't do anything. After some amount of time, usually 2-5 minutes, it re-appears and you can carry on as normal.
According to my parents, the laptop has done this before, while at my uncle's house. He then recovered the windows installation to an older installation, and solved the problem. I've only been using the laptop in the last day for internet browsing, it's running AVG and windows firewall.
I'm no expert with laptops, so I'm not sure where to go with this. The laptop is an Acer Aspire 3050 with Windows Media Centre.
Thanks for any help/suggestions in advance,
Dave