Laptop freezing

nelly_8423

nelly_8423

nelly_8423

Associate
Joined
11 Mar 2013
Posts
16
Location
West Midlands, UK
First off sorry for posting here, I clicked on laptops and it kept taking me to the site to buy laptops lol

Anyway, I have a F&H laptop with windows 7 premium. It ran fine for about year and half and then suddenly I lost the scroll on the mouse and it began freezing. I spoke with a few in the know friends who decided a fresh install was probably needed! As it was brought from a guy who rebuilds laptops who said if I needed to do a reinstall I would have to uses vista disc I downloaded a mirrored copy of windows 7 premium and used some software to get my key.
I installed the new copy and put my key in which was not recognised but hey ho I had it on and I can buy original when I could confirm it working again. The screen resolution was like something from the 90's and the scroll still wasn't working so I installed updates from Microsoft and the laptop started coming on but when it got past the BIOS the screen would switch off but the load up sounds could be heard. I started up in safe mode and did a system restore which took it back to the 90's look again.
I then recently found out that the laptop was not actually F&H but actually a Clevo! So I visits their site and updated the VGA driver which made it look as it should, with this problem solved I went back to the site and downloaded the drive for the touchpad and I now have my scroll back too!
This was all great but now the freezing is back! I am going to get a macbook at the end of the month as they come highly regarded in my circle of friends (although not cheap). The problem is I'm a university student and have a couple of assignments that I need to be getting on with in the time between now and getting my Mac.
Can anybody help me get it working so that I can continue with my work. If its any help its a Clevo W76 s series

Many Thanks
 
Going to attempt Memtest86 now but dont have any disks so attempting from a usb so may take me a while... Here's the results from cyrstal disk while you wait lol

----------------------------------------------------------------------------
CrystalDiskInfo 5.4.2 (C) 2008-2013 hiyohiyo
Crystal Dew World : http://crystalmark.info/
----------------------------------------------------------------------------

OS : Windows 7 Home Premium Edition [6.1 Build 7600] (x64)
Date : 2013/03/13 14:47:31

-- Controller Map ----------------------------------------------------------
+ ATA Channel 1 (1) [ATA]
- TSSTcorp CDDVDW TS-L633C ATA Device
- ATA Channel 0 (0) [ATA]
+ Standard AHCI 1.0 Serial ATA Controller [ATA]
- ATA Channel 0 (0)
- ATA Channel 1 (1)
+ SiS PCI IDE Controller [ATA]
+ ATA Channel 0 (0)
- SAMSUNG HM320II ATA Device

-- Disk List ---------------------------------------------------------------
(1) SAMSUNG HM320II : 320.0 GB [0/1/0, pd1]

----------------------------------------------------------------------------
(1) SAMSUNG HM320II
----------------------------------------------------------------------------
Model : SAMSUNG HM320II
Firmware : 2AC101C4
Serial Number : S1X4JD0SC27235
Disk Size : 320.0 GB (8.4/137.4/320.0)
Buffer Size : 8192 KB
Queue Depth : 32
# of Sectors : 625142448
Rotation Rate : Unknown
Interface : Serial ATA
Major Version : ATA8-ACS
Minor Version : ATA8-ACS version 6
Transfer Mode : SATA/300
Power On Hours : 3205 hours
Power On Count : 1811 count
Temparature : 39 C (102 F)
Health Status : Good
Features : S.M.A.R.T., APM, AAM, 48bit LBA, NCQ
APM Level : 0080h [OFF]
AAM Level : FE00h [OFF]

-- S.M.A.R.T. --------------------------------------------------------------
ID Cur Wor Thr RawValues(6) Attribute Name
01 100 100 _51 000000000001 Read Error Rate
02 252 252 __0 000000000000 Throughput Performance
03 _92 _90 _25 0000000009CE Spin-Up Time
04 _99 _99 __0 000000000713 Start/Stop Count
05 252 252 _10 000000000000 Reallocated Sectors Count
07 252 252 _51 000000000000 Seek Error Rate
08 252 252 _15 000000000000 Seek Time Performance
09 100 100 __0 000000000C85 Power-On Hours
0A 252 252 _51 000000000000 Spin Retry Count
0B 100 100 __0 0000000000B5 Recalibration Retries
0C _99 _99 __0 000000000713 Power Cycle Count
BF 100 100 __0 000000000582 G-Sense Error Rate
C0 252 252 __0 000000000000 Power-off Retract Count
C2 _61 _57 __0 002E00080027 Temperature
C3 100 100 __0 000000000000 Hardware ECC recovered
C4 252 252 __0 000000000000 Reallocation Event Count
C5 252 252 __0 000000000000 Current Pending Sector Count
C6 252 252 __0 000000000000 Uncorrectable Sector Count
C7 200 200 __0 000000000000 UltraDMA CRC Error Count
C8 100 100 __0 000000000172 Write Error Rate
DF 100 100 __0 0000000000B5 Load/Unload Retry Count
E1 _92 _92 __0 000000014B08 Load/Unload Cycle Count

-- IDENTIFY_DEVICE ---------------------------------------------------------
0 1 2 3 4 5 6 7 8 9
000: 0040 3FFF C837 0010 0000 0000 003F 0000 0000 0000
010: 5331 5834 4A44 3053 4332 3732 3335 2020 2020 2020
020: 0000 4000 0004 3241 4331 3031 4334 5341 4D53 554E
030: 4720 484D 3332 3049 4920 2020 2020 2020 2020 2020
040: 2020 2020 2020 2020 2020 2020 2020 8010 4000 2F00
050: 4000 0200 0200 0007 3FFF 0010 003F FC10 00FB 0110
060: FFFF 0FFF 0000 0007 0003 0078 0078 0078 0078 0000
070: 0000 0000 0000 0000 0000 001F 1F06 0000 004C 0040
080: 01FF 0028 746B 7F69 6123 7469 BD41 6123 407F 002C
090: 002C 0080 FFFE 0000 FE00 0000 0000 0000 0000 0000
100: EAB0 2542 0000 0000 0000 0000 4000 0000 5002 4E90
110: 029D C374 0000 0000 0000 0000 0000 0000 0000 401C
120: 401C 0000 0000 0000 0000 0000 0000 0000 0029 0000
130: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
140: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
150: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
160: 0000 0000 0000 0000 0000 0000 0000 0000 0003 0000
170: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
180: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
190: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
200: 0000 0000 0000 0000 0000 0000 003F 0000 0000 0000
210: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
220: 0000 0000 101F 0000 0000 0000 0000 0000 0000 0000
230: 0000 0000 0000 0000 0001 0400 0000 0000 0000 0000
240: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
250: 0000 0000 0000 0000 0000 94A5

-- SMART_READ_DATA ---------------------------------------------------------
+0 +1 +2 +3 +4 +5 +6 +7 +8 +9 +A +B +C +D +E +F
000: 10 00 01 2F 00 64 64 01 00 00 00 00 00 00 02 26
010: 00 FC FC 00 00 00 00 00 00 00 03 23 00 5C 5A CE
020: 09 00 00 00 00 00 04 32 00 63 63 13 07 00 00 00
030: 00 00 05 33 00 FC FC 00 00 00 00 00 00 00 07 2E
040: 00 FC FC 00 00 00 00 00 00 00 08 24 00 FC FC 00
050: 00 00 00 00 00 00 09 32 00 64 64 85 0C 00 00 00
060: 00 00 0A 32 00 FC FC 00 00 00 00 00 00 00 0B 32
070: 00 64 64 B5 00 00 00 00 00 00 0C 32 00 63 63 13
080: 07 00 00 00 00 00 BF 22 00 64 64 82 05 00 00 00
090: 00 00 C0 22 00 FC FC 00 00 00 00 00 00 00 C2 02
0A0: 00 3D 39 27 00 08 00 2E 00 00 C3 3A 00 64 64 00
0B0: 00 00 00 00 00 00 C4 32 00 FC FC 00 00 00 00 00
0C0: 00 00 C5 32 00 FC FC 00 00 00 00 00 00 00 C6 30
0D0: 00 FC FC 00 00 00 00 00 00 00 C7 36 00 C8 C8 00
0E0: 00 00 00 00 00 00 C8 2A 00 64 64 72 01 00 00 00
0F0: 00 00 DF 32 00 64 64 B5 00 00 00 00 00 00 E1 32
100: 00 5C 5C 08 4B 01 00 00 00 00 00 00 00 00 00 00
110: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
120: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
130: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
140: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
150: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
160: 00 00 00 00 00 00 00 00 00 00 00 00 18 15 00 5B
170: 03 00 01 00 02 5A 00 00 00 00 00 00 00 00 00 00
180: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
190: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 6D

-- SMART_READ_THRESHOLD ----------------------------------------------------
+0 +1 +2 +3 +4 +5 +6 +7 +8 +9 +A +B +C +D +E +F
000: 10 00 01 33 00 00 00 00 00 00 00 00 00 00 02 00
010: 00 00 00 00 00 00 00 00 00 00 03 19 00 00 00 00
020: 00 00 00 00 00 00 04 00 00 00 00 00 00 00 00 00
030: 00 00 05 0A 00 00 00 00 00 00 00 00 00 00 07 33
040: 00 00 00 00 00 00 00 00 00 00 08 0F 00 00 00 00
050: 00 00 00 00 00 00 09 00 00 00 00 00 00 00 00 00
060: 00 00 0A 33 00 00 00 00 00 00 00 00 00 00 0B 00
070: 00 00 00 00 00 00 00 00 00 00 0C 00 00 00 00 00
080: 00 00 00 00 00 00 BF 00 00 00 00 00 00 00 00 00
090: 00 00 C0 00 00 00 00 00 00 00 00 00 00 00 C2 00
0A0: 00 00 00 00 00 00 00 00 00 00 C3 00 00 00 00 00
0B0: 00 00 00 00 00 00 C4 00 00 00 00 00 00 00 00 00
0C0: 00 00 C5 00 00 00 00 00 00 00 00 00 00 00 C6 00
0D0: 00 00 00 00 00 00 00 00 00 00 C7 00 00 00 00 00
0E0: 00 00 00 00 00 00 C8 00 00 00 00 00 00 00 00 00
0F0: 00 00 DF 00 00 00 00 00 00 00 00 00 00 00 E1 00
100: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
110: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
120: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
130: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
140: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
150: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
160: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
170: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
180: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
190: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 3B
 
Common! You think I'm that smart I know what all those numbers mean haha.

It should tell you the status of your drive, good, caution or bad etc.

If it's green and saying health ok... That's great.

Edit*

Just spotted health status amongst all that. Drives fine then, now just for the memory.
 
Ahhhhhh my bad, I werent sure what to throw up there so thought all of it would be better than none of it lol
Its blue and saying Good... Cant run the memtest right now as I dont have a disk to burn it to and it wont boot from usb so may have to do that one tonight unless a disc can be found.
 
nelly_8423 said:
Ahhhhhh my bad, I werent sure what to throw up there so thought all of it would be better than none of it lol
Its blue and saying Good... Cant run the memtest right now as I dont have a disk to burn it to and it wont boot from usb so may have to do that one tonight unless a disc can be found.
Click to expand...

A DVD would also work? Doesn't need to be a CD.

No worries anyway, just run the windows version. Start menu, search for memory diagnostic. Run it.
 
I have an abundance of discs at mine but I'm at the other halves house where the only discs consist of Desperate Housewives and all other non essential nonsense haha
Just ran the Microsoft memory diagnostic and there were no problems found
 
nelly_8423 said:
I have an abundance of discs at mine but I'm at the other halves house where the only discs consist of Desperate Housewives and all other non essential nonsense haha
Just ran the Microsoft memory diagnostic and there were no problems found
Click to expand...

Don't knock it until you've tried it! I loved DH.

Well, memories fine and so is your hard drive. It must be a software problem.

Can you go into more detail on the freezing issue? When. Where, how often, what actually freezes? Does it cut out, off, restart?
 
I've tried and it ain't my cup of tea lol

Sorry for the late reply by the way, I work really unsociable hours :(

It's pretty random in all honesty as to when it happens, but its pretty much every time I start it in normal mode, it's crashed as soon as it started loading up and sometimes it will wait until I open a webpage... Which ain't too long after it loads up in all honesty.
As for the what it is ultimately the whole screen freezes. The last few times its the background that freezes but the mouse pointer still moves, but then after a while the mouse will only move up and down or side to side but not at the same time until it finally gives up all together!
I'm gonna give closing the startup applications and then letting a few start at a time to see if its anything to do with those but please feel free to give any other ideas for me to try as and when please... I'll let you know how I get on
 
Ok so no joy on that front, even had it crash before it got off the welcome screen :/

The mouse seems to have stopped freezing now though if that helps diagnose it in anyway
 
did you uninstall the F&H drivers before installing the Clevo ones? It could be driver conflicts.
Have you tried doing a fresh reinstall using only the correct Clevo drivers? If it works in safe mode but is going mental otherwise it sounds like there's some Weird Windows Stuff (technical term) going on - it might be conflicts between the installed drivers?
 
Hmmmm hadn't thought of that. Will try uninstalling all my drivers one by one and replacing with the Clevo ones when I get back from Uni. Cheers.

As always, I'll report back results!
 
Still no joy, crashed just after the welcome screen. Just showing a black screen with the task bar, task bar only showing the start button and time! Mouse still working fine though.
 
What did you use to reinstall Windows? If it was doing this before you did a fresh install and after. There's obviously something going on. Was the original install from the same disc you used to do a fresh install (does that make sense?)
 
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