Laptop + Internet = Crash

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Joined
22 Jan 2005
Posts
186
Hello clever computer people,

I have a rather strange issue at the moment. To put it simple, when I use Firefox (which has been my default browser for over a year and have had no such problems before), after a couple of minutes, regardless of what I am doing, it crashes, freezes the entire computer, even the hardrive seems to give up, and eventually the screen goes black; leaving me no choice but to hard reset.

However, when I tried using IE this problem does not exist!

When I checked the admin logs, all I could find was this error every time it happens: "Unable to initialize the security package Kerberos for server side authentication". I don't like this error, because microsoft says I can ignore it. Hmmm.

This problem started when I foolishly forced shut down my computer when it was installing updates, and I thought it had frozen (as in it had been installing a certain update for over 20 minutes). So obviously, since this error, I have uninstalled all recently installed updates, and then reinstalled.

Finally, I was really annoyed to find out I couldn't system restore because it was disabled.

Right I'm done now! If you have any ideas, please let me know, because Firefox is my friend.

Thank you :)
 
Firstly, try disabling any add-ons and see if you can pinpoint an add-on to the hanging. If it is an add-on, uninstall it, and get the newest version.

If you can't pin point an add-on, do what quackers said.
 
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