Laptop not detecting hard drive.

scubes · 16 Dec 2019 at 09:05

hi my kids laptop isn’t showing the hard drive in the bios it won’t boot into windows . Things I’ve tried are checking the bios it’s not showing . The laptop is a Packard bell model number ms2274 I think. Any help would be appreciated. Thank you .

Regards scubes.

Hades · 16 Dec 2019 at 10:01

It is likely to be one of several things:

1) Failed hard drive (most likely)
2) Faulty or loose har drive cable/connection
3) Faulty motherboard

The hard drive itself is most likely assuming it's an old spinning hard drive. I would suggest chexking whether it's a SATA drive (most likely) or IDE (unlikely) and get a USB to hard drive connector to test the drive in another system. If it is faulty then it's replaceable.

scubes · 20 Dec 2019 at 11:52

Thank you for the reply I think the hard drive might Be dead .

jsmoke · 20 Dec 2019 at 11:54

Can you hear it spinning, can you record the sound it makes, put your phone next to it, the fan may drown it out though.