laptop problem

[worthingsaxovtr]

Hi

I have a toshiba laptop running windows vista 32bit.

It starts up fine gets to the Windows Icon then goes to the first screen of Vista where if you had a password, it doesnt, would ask you there.

The screens says welcome to vista and the mouse circle goes round and round, then it would go of and load into Windows Vista the screen goes black and all you can see is the mouse cursor and no screen.

I have tried all of the repair functions on the disk, chkdsk /r, recovery point and the startup repair but nothing.

I thought it might be the screen itself had gone but would I still be able to see the mouse cursor if this was the case.

Cheers

nigel

 

[beermonster]

Will it go into safe mode ok? Try pulling out the graphics drivers, or it might be easier to do a full factory restore with the recovery discs.

 

[worthingsaxovtr]

exactly the same problem with safe mode, no display on the screen,

loads the drivers as you see that on the screen for safe mode then nothing just black

 

[worthingsaxovtr]

just tried it on an external monitor and exactly the same thing happens,