Laptop stuck in restart loop after windows 10 update

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30 May 2016
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12
Hi All,

I updated my old Dell XPS laptop to windows 10 (via download) the other day and now it wont start to desktop, it remains in a loop with a black screen that says "Diagnosing your PC" and a white dotted circle, or sometimes it'll get stuck on a blue screen with a :( saying " Your PC ran into a problem ... driver_irql_not_less_or_equal storahci.sys".

Apparently this is a common problem, however I can't figure out how to get out of it.
 
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Not sure if i properly checked the requirements, but it popped up that I could download windows 10 for free so I just assumed it was all good.

I did see the desktop yes, straight after the install. But then after I shut it down, it did this. If I boot from a USB and reinstall windows, will that wipe my HD as I have stuff on there that isn't backed up?

No, I don't have an ESET AV installed.
 
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