Hi, my mates got a laptop which has been acting very strange ever since he uninstalled Nortan Anti-Virus which we all know is bollacks **** and a number of other things. Anyway he'll turn the laptop on and it will take about an hour to boot and then will switch onto a blue screen after about 10-15mins could this be a virus. He wants me to look into because it will cost him £140 on RMA. Thanks
Laptop Virus?
- Thread starter geowal19
- Start date
Have you tried running the speacil Norton Removal Tool?
If you are getting a blue screen it is normally a hardware/driver issue. Check all the drivers are up to date, if this solves it, run a Ccleaner and a defrag progream.
if it doesnt run a memtest.
Might just be easier to reinstall the OS if its a software problem.
If you are getting a blue screen it is normally a hardware/driver issue. Check all the drivers are up to date, if this solves it, run a Ccleaner and a defrag progream.
if it doesnt run a memtest.
Might just be easier to reinstall the OS if its a software problem.
^this.
Copy data to an external drive (manually, dont just image the drive), and reinstall the os.
Otherwise, boot it from a linux livecd and see if it still misbehaves, linux should be basically immune to virus attack and certainly wont be attacked from his hard drive. Probably ubuntu, it looks a bit alien but just choose the top option on the menu and wait for a bit for the desktop to come up. If its a virus, it'll be fine. If the hardware is buggered, itll do the same as windows
Copy data to an external drive (manually, dont just image the drive), and reinstall the os.
Otherwise, boot it from a linux livecd and see if it still misbehaves, linux should be basically immune to virus attack and certainly wont be attacked from his hard drive. Probably ubuntu, it looks a bit alien but just choose the top option on the menu and wait for a bit for the desktop to come up. If its a virus, it'll be fine. If the hardware is buggered, itll do the same as windows