Laptop won't boot after Ram upgrade

[PaulStat]

Treated myself a month or so to a Gigabyte Aero 16 UHD laptop which came with 16GB DDR 5 4800 mhz Ram upgradeable to 64GB.

Bought some Corsair Vengeance Sodimm Ddr5 4800mhz 64 GB. And it won't boot, tried alternating sticks to both slots, nothing, switch back to the 16GB and it boots straight away.

This should be compatible no? Or are both sticks borked?

 

[PaulStat]

It is now https://www.gigabyte.com/Laptop/AERO-16-OLED--2023/support#support-dl-bios

No difference still just a black screen when these sticks are inserted

 

[PaulStat]

Have you tried with just one stick of the new RAM?
A possible issue is that the laptop is sensitive to the ranking of the RAM. I have a NAS which insists on 1Rx8; give it 2Rx8 or 1Rx16 and it won't boot. I haven't had that problem with any other NAS.

Yup

 

[PaulStat]

Got in touch with Gigabyte, and whilst they don't say it's not compatible they don't guarantee it either. They've given me a short list of micron, samsung and sk hynix they do list as compatible

 

[PaulStat]

Nope it's been RMA'd was running out of time to return it. When I get some time I'll see if I can source the obscure RAM on their supported list