Leased line advice

[Ish]

Hi

I wasn't sure if this should go in here but it's more business related so I have.

What are the pros/cons of a fixed leased line vs a wireless leased line?

I'm helping a friend source one and he is looking at at a 50Mbps line in both wired and wireless options.

 

[Ish]

Thanks for the advice...it's much appreciated.

The business is based in an area where the fastest connection they can get is ADSL2 and it's affecting the operation of the business.

The wireless service would be from http://www.metronet-uk.com/products/wireless-leased-line/ and their SLA is very good.

For the wired leased line there are a few options which are the same price as the wireless but they don't include any Excess Construction Charges and running a cable through an inner city area of Birmingham I can imagine these being quite high!

 

[Ish]

Never heard of a wireless leased line. Can they get EFM?

No EFM

I would ask Metronet to provide you with some reference customers that are happy to be contacted about the service. But if they are willing to commit to a guaranteed 4 hour fix then it would suggest they are serious. I would ask questions about this because I can't see how all faults with one of their base sites could possibly be resolved in 4 hours (e.g. a fire where they are denied access until a criminal investigation has taken place).

Is your client in a building that might already have fibre in, or is it a totally new installation?

They have provided some references from AO.com etc.

It's an old building with just his business in it.

With a guaranteed fix claim, any fix that takes longer leads to compensation to the customer, at least that's how it works with our leased line.

Yes, that's what the small print says.


One other question I have is with regards to wired leased lines. If you had a leased line from Company A and 3 years later decide to move to company B would company B use the same cable or run a new cable?

 

[Ish]

It's looking like Metronet at the moment as there will be no ECC and as the business would have qualified for the connected cities voucher grant which was prematurely ended Metronet are offering a good deal in place of this.

 

[Ish]

Just to give an update. The Metronet leased wireless line was fitted. Speed is a solid 50Mbps up/down and so far there have been no issues even in the recent poor weather. There was a slight delay in install time as they had to apply for an licence from Ofcom as they used a microwave 'thingy' on the roof.