Leased line - set up help

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These are the details I’ve been given in the handover documentation for our leased line.

1) I have a Cisco c11118 router. Do I need to use this? I would prefer to use my own UniFi router with SFP connection to the NTE.

2) How do I configure the network settings in the UniFi controller?

I’ve been trying to connect my laptop to the LAN port of the Cisco using the details but I can’t seem to get online. The provider has pinged the device and confirms it’s all up and the service lights on the NTE are all green.

I’ll need an idiots guide please chaps.
 
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I’d remove the IPs.

Is the router pre-configured at all beyond the WAN side? It might be down to you to configure the LAN, routing, access lists etc.
 
I’d remove the IPs.

Is the router pre-configured at all beyond the WAN side? It might be down to you to configure the LAN, routing, access lists etc.
It’s meant to be plug and play, but I’m not sure what to do next because nothing works :confused:

It says to connect the Cisco device to my LAN and use the details but I can’t make any sense of it.
 
Apart from the WAN details, have they given you any more information? You may have to set up a LAN interface on the router as well as setting it up as a DHCP server.
 
Apart from the WAN details, have they given you any more information? You may have to set up a LAN interface on the router as well as setting it up as a DHCP server.
Nope. That’s literally all I’ve got.

I’m annoyed because they’re saying everything up to the Cisco is working and they aren’t going to support my kit. Sigh.

I should note I wouldn’t have a clue how to do any of that unless there’s a web interface.
 
Have you tried connecting nte to Cisco, then Cisco into your unifi router? And then putting the wan details into the unifi?
 
Have you tried connecting nte to Cisco, then Cisco into your unifi router? And then putting the wan details into the unifi?
I've got partial success... I can get the laptop working directly.

The IP they gave me (ending .137 is the ip address of the Cisco), as soon as I put that as the gateway it all came up. Used .138 for the laptop itself and boom.

Will try feeding it through the Unifi now. Edit - Ran a cable from Cisco LAN to Unifi WAN and set the unifi WAN to the same fixed IP details etc but nothing :(
 
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If your laptop works when addressed to .138 plugged into the Cisco router with the gateway set to .137 then the problem is with the Unifi equipment somewhere.

The Cisco router is the ISPs demarcation point so you won't be able to remove it, and the chances of you being able to get a wires-only service working with a USG are slim because they often use private IPs within the ISPs network and route the public block to you.
 
If your laptop works when addressed to .138 plugged into the Cisco router with the gateway set to .137 then the problem is with the Unifi equipment somewhere.

The Cisco router is the ISPs demarcation point so you won't be able to remove it, and the chances of you being able to get a wires-only service working with a USG are slim because they often use private IPs within the ISPs network and route the public block to you.
Thanks, that’s certainly helpful.

Are there any guides out there for connecting and configuring the UniFi side?

Silly question (remember I am not in IT, so be gentle :p) but I connect the LAN port of the Cisco to the WAN port of the UniFi router and configure it?

I would have thought putting the WAN interface on the UniFi to DHCP would have done the trip but no dice :confused:
 
Nope you will need to put the same details into the wan settings on the unifi as you used on your laptop.
IP address - 138, gateway 137 and subnet mask likely 255.255.255.252
 
There's only one leased line provider I'm aware of that will enable a DHCP server on their managed router (which is really handy actually), but they don't use Cisco gear so I doubt it's whoever you're with.
 
Nope you will need to put the same details into the wan settings on the unifi as you used on your laptop.
IP address - 138, gateway 137 and subnet mask likely 255.255.255.252
This worked!

Thanks for the tech support chaps :D
 
Been given an ipv6 block of addresses (48 prefix delegation) … is there an easy way to configure the WAN section given I only have the starting address / range?

@ChrisD. @Caged
 
I used to set these things up when I worked for a small IT firm. They aren't the easiest to get your head around, honestly I'd be tempted to map out requirements and phone around... Think we used to charge 500 quid...
 
No. Sky via a broker.

The broker is lovely but it’s like pulling teeth hence why I’m trying my luck here.
If they've given you a single /48 then they need to change that slightly. ISPs in my experience will either give you the first /64 of that /48 and use put it on the LAN side of their managed router, and then route the rest of the /48 towards you - so they would address their router to ::1/64 and you'd set your USG to ::2/64.

The other way I've seen it done is the ISP uses a /126 outside of your /48 for this point-to-point link.

If they've just addressed their router to something::/48 then that doesn't help you much as there's no configuration for the onward route to your USG and then onward to your LAN - they're basically configuring it how they'd configure an IPv4 service which is wrong, because we don't use NAT on IPv6.
 
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