Legacy Data Restores

[kefkef]

Evening all,

hopefully someone can help here before i have to move further afield. Last year we moved away from CA Brightstor as our backup software of choice to Commvault. This has left us with a load of old data tapes that we may need to restore in the future. We agreed with our customers to retain the ability to restore them for 1 year and that is now up. They would still like the ability to restore data from tapes for as long as we have them and i was wondering if anyone had come across a 3rd party company who would have the ability to restore data/files etc from our tapes without us having to carry maintaining hardware and paying software licencing for the CA software. Basically a pay as you go type restore service that the customer can utilise if required.

cheers

Kef

 

[Yamahahahahaha]

Brightstor doesn't require an ongoing subscription, only for software assurance and support as far as I know?
Certainly Backup Exec doesn't work like that.

I haven't heard of any companies offering 'one off' restores, I imagine they would be quite expensive if they do.

You're really better off just getting a 'backup' server or system which you can just lug around for customers if they need to get stuff off tapes.

 

[Sin_Chase]

Yamahahahahaha is quite correct, Arcserve is a one time purchase, lifetime product. You only need to renew a maintenance contract to be eligible for updates and cheaper new versions by upgrades.

Keep the licence keys and a copy of the media version you are licensed for and you are good to go whenever.

You can use both Backup Exec and Arcserve fully featured with all agents on a 30 day trial anyway.