Legal query

McMav · 31 Jul 2018 at 14:17

Looking for some info.

Sis is getting divorced from *&*^&£&-in-law (family forum). He was the primary account holder for bb/email. It appears he has changed the password for her account (Sub account) so she cannot access it. She setup a new email address on her own BB account but he has found this email address and contacted her on it even though he has not been told it so it looks like he has accessed her old email account and read thru it. I believe she forwarded some emails from old account to the new account. Is this legal?

McMav · 31 Jul 2018 at 14:47

dl8860 said:
What is BB?

Broadband

McMav · 31 Jul 2018 at 17:14

-westy- said:
Did he have the password for her old email account? Did she know that he had it?

No he did not if he had it he wouldn't have needed to change it.

McMav · 31 Jul 2018 at 17:20

Caracus2k said:
To illustrate my point in the case of BT. The account holder is responsible for the use of others.....

I'm sure other providers will have similiar conditions in their terms of service.

Virgin have a similiar mention in their T&C's

If you are responsible for other users of an account you are the master account user for a courts is likely to find you have authorised access to the sub accounts....

It was a bt business account ie btconnect. They all used it for family accounts personalised for individual use. He never had access to it yet 6 days ago the password was changed and her new email address that he didn't have but showed up as a frequently used contact and has now contacted her on now is surely taking personal data that he hasn't had access too.

McMav · 31 Jul 2018 at 22:29

touch said:
If he has access to change the password then surely he is the owner of the account?

He is the primary account holder and therefore has admin rights over the sub accounts An administrator does not have the right to reset a password without permission of that email account holder. Strangely enough the kids accounts are working fine.

McMav · 1 Aug 2018 at 06:20

TJM said:
Husband is probably a control freak that insisted on it for the reasons demonstrated in this thread.

Bingo we have a winner

McMav · 1 Aug 2018 at 06:21

Loves Love Island said:
Well do make sure she gets herself a gmail account and activates 2 step verification.

Done that a while back when

McMav · 1 Aug 2018 at 08:29

Hades said:
It sounds to me like he was the primary account holder and was therefore authorised to take the actions he did.

Already said he was primary account holder. What I'm saying does it give him the right to read personal information/email on an email address that was setup for his wife? If they all used the same password then I'd say yes no problems with that. However they didnt and he has reset the password on that one account to gain access to read personal emails and details. To me that is an invasion of privacy at minimum. More so as private messages from lawyers have possibley been read and compromised regarding the divorce. Sis has contacted her lawyer regarding this so will see whats happened. Audit trails at BT can be requsted to prove who has changed passwords and when and where that email account has been accessed from. We have the dates and times when access was lost.