LegitCheckError=00000052 problem

Cat_In_Pyjamas · 13 Feb 2012 at 21:15

Evening lads,

my googlefu skills are failing and microsoft website is of no help either, so I turn to you for help. Recently my pc started throwing up an error saying the copy of my win 7 ult is not legitimate (it is). I get a link to the microsoft validation website which just gets stuck on checking if I have a legal copy of win 7 (same happens when I attempt to access the site manually rather than via the link). Ran spybot and webroot a good few times and neither is reporting a virus, so I'm at a loss as to what's going on.
Any suggestions most welcome.

Pho · 13 Feb 2012 at 21:17

Could you run MGADiag? (it should give you lots more information why it failed)

Cat_In_Pyjamas · 13 Feb 2012 at 21:26

Well I ran it, and put the PID it brought up into ms support website for assistance only to find out this: 'The product ID number you entered has expired. Please enter another product ID number or select a different support option below.'

WTF?

Pho · 13 Feb 2012 at 21:38

From Googling that might just be free support that has expired.

Can you post your MGADiag result? (blank the PID/key off if you want).

Also is your PCs date set right?

Cat_In_Pyjamas · 13 Feb 2012 at 21:47

Incoming wall of text.

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: N/A, hr = 0xc0000034
Windows Product Key: *****-*****-*****-*****-*****
Windows Product Key Hash: ************************
Windows Product ID: *****************************
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {7DFF7072-8AEB-4124-A555-30EBE16D33F6}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.110622-1506
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 100 Genuine
Microsoft Office Standard Edition 2003 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Users\Chris\AppData\Local\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{7DFF7072-8AEB-4124-A555-30EBE16D33F6}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-43C6H</PKey><PID>*********************</PID><PIDType>5</PIDType><SID>S-1-5-21-764336303-4280074629-4156384006</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>1003 </Version><SMBIOSVersion major="2" minor="5"/><Date>20090911000000.000000+000</Date></BIOS><HWID>CE1F3007018400FA</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120415-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Standard Edition 2003</Name><Ver>11</Ver><Val>4FF551ED7E89870</Val><Hash>PV67o0t97bvYMILl+zuG3KWsqXA=</Hash><Pid>73101-056-1660654-56822</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="11" Result="100"/><App Id="18" Version="11" Result="100"/><App Id="1A" Version="11" Result="100"/><App Id="1B" Version="11" Result="100"/></Applications></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->
C:\Windows\system32\slmgr.vbs(1333, 5) (null): 0xC0000034

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 1:13:2012 18:24
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:

HWID Data-->
HWID Hash Current: MgAAAAEAAgABAAEAAgACAAAAAQABAAEA6GFMRR6aEDMOP8StMp/gj67oYj1c+gQ0ji4=

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC 091109 APIC1458
FACP 091109 FACP1458
HPET 091109 OEMHPET
MCFG 091109 OEMMCFG
OEMB 091109 OEMB1458

And yeah the date on my pc is okay (unless bios date is screwed up which I will check in a moment).

EDIT: BIOS date is fine as well.

Pho · 13 Feb 2012 at 22:13

Hmm.. C:\Windows\system32\slmgr.vbs(1333, 5) (null): 0xC0000034 doesn't look too promising.
Don't suppose you can do a system restore to when it was working can you?

Does that file even exist on your drive?

Cat_In_Pyjamas · 13 Feb 2012 at 22:22

Yeah the file is there. I'll try to restore to a point when the last win update worked fine and see what happens.

Pho · 13 Feb 2012 at 22:46

Failing that, you could try resetting your licensing data:

Code:

It looks like your Licensing Store has become corrupted
Try the below steps to recreate the Store and its data.
 
1) Click Start button.
2) Type: CMD.exe into the 'Search programs and files' field
3) Right-Click on CMD.exe and select 'Run as Administrator'
4) Type: net stop sppsvc   (It may ask you if you are sure, select yes)
Note: the Software Protection survive may not be running, this is ok.
5) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform
6) Type: rename tokens.dat tokens.bar
7) Type: cd %windir%\system32
8) Type: net start sppsvc
9) Type: slui.exe
10) After a couple of seconds Windows Activation dialog will appear. It's most likely that Activation will occur automatically but you may be asked to re-enter your product key and/or to reactivate.
 
 
Once complete, reboot, then run MGADiag again, and post the new report

http://answers.microsoft.com/en-us/...ne-issue/9b7a141e-1798-45ed-9133-6cb28ff010de

Cat_In_Pyjamas · 13 Feb 2012 at 23:19

Tried the above, it ended with an error window:
An error has occurred
Code: 0xD0000034
Description:
Unable to find a detailed error description

Unknown facility code of:0x1000 (4096L)
Facility error: 0x34 (52L)

Pho · 13 Feb 2012 at 23:39

Something definitely sounds messed up. I'd give in, take a backup, and do a repair install from within Windows.

More info on doing that: http://www.sevenforums.com/tutorials/3413-repair-install.html