Let down again.

robj20 · 15 Sep 2020 at 04:28

Ordered some stuff yesterday morning with next day delivery. Not shipped until late at night so won't get it until Wednesday.
That will teach me for not using Amazon, never again happened too many times now.

Stumble Bum · 15 Sep 2020 at 04:39

Noted.

Efour · 15 Sep 2020 at 04:54

The horror, the horror....

robj20 · 15 Sep 2020 at 05:02

Efour said:
The horror, the horror....

Not really. But annoying when you try to plan deliveries to convenient days.

FloppyPoppy · 15 Sep 2020 at 06:19

robj20 said:
Not really. But annoying when you try to plan deliveries to convenient days.

Sorry if the ongoing pandemic is inconvenient for you and your delivery.

Malevolence · 15 Sep 2020 at 06:22

Who was the order with? If you've paid extra for next day delivery than get on to them and get your money refunded. You've paid for something that you haven't received.

robj20 · 15 Sep 2020 at 06:52

FloppyPoppy said:
Sorry if the ongoing pandemic is inconvenient for you and your delivery.

And here comes the fan boys, why do some people get so protective of a company. Funny how other places are doing fine. Still could have had it Same Day with Amazon, but amazingly it was a tiny bit cheaper with OCUK.

Malevolence said:
Who was the order with? If you've paid extra for next day delivery than get on to them and get your money refunded. You've paid for something that you haven't received.

It's happened before and when I asked they didn't care. Just said it will be there the next day.

Malevolence · 15 Sep 2020 at 07:03

robj20 said:
It's happened before and when I asked they didn't care. Just said it will be there the next day.

Escalate it then. You've paid money for a service you didn't receive.

tom_e · 15 Sep 2020 at 07:04

robj20 said:
And here comes the fan boys, why do some people get so protective of a company. Funny how other places are doing fine. Still could have had it Same Day with Amazon, but amazingly it was a tiny bit cheaper with OCUK.

It's happened before and when I asked they didn't care. Just said it will be there the next day.

Pretty hard to fan boi when you didn't even tell us which company it was from until after that post :confused:

robj20 · 15 Sep 2020 at 07:15

tom_e said:
Pretty hard to fan boi when you didn't even tell us which company it was from until after that post

Are you confused what forum you're on? If it wasn't from here I'd have said.

randomshenans · 15 Sep 2020 at 07:29

But you didn't explicitly say. If you were planning stuff, you'd think you'd plan more than the day before you wanted it. Regardless of where it was though, if I'd have paid for next day, I'd be contacting them and saying it wasn't next day.

Derek W · 15 Sep 2020 at 07:32

Just as a matter of interest in your opening post you said it's happened too many times before so what made you think that the delivery would happen in the next day time frame this time?

FloppyPoppy · 15 Sep 2020 at 07:35

randomshenans said:
But you didn't explicitly say. If you were planning stuff, you'd think you'd plan more than the day before you wanted it. Regardless of where it was though, if I'd have paid for next day, I'd be contacting them and saying it wasn't next day.

He won't have paid for it he will get it free.

Mrs Seabiscuit · 15 Sep 2020 at 07:38

There is a customer service section for these queries.

robj20 · 15 Sep 2020 at 07:38

randomshenans said:
But you didn't explicitly say. If you were planning stuff, you'd think you'd plan more than the day before you wanted it. Regardless of where it was though, if I'd have paid for next day, I'd be contacting them and saying it wasn't next day.

I'd planned it since last week, I wanted it to arrive today so ordered yesterday morning.

Mrs Seabiscuit said:
There is a customer service section for these queries.

It's not a query it's a rant.

tom_e · 15 Sep 2020 at 07:40

robj20 said:
Are you confused what forum you're on? If it wasn't from here I'd have said.

I'm well aware thanks. It just seemed like a general ramble more suited to FB to be honest.

robj20 · 15 Sep 2020 at 07:41

tom_e said:
I'm well aware thanks. It just seemed like a general ramble more suited to FB to be honest.

These forums are just as good as Facebook. Lol

Freakbro · 15 Sep 2020 at 07:41

Derek W said:
Just as a matter of interest in your opening post you said it's happened too many times before so what made you think that the delivery would happen in the next day time frame this time?

Because doing precisely what they've done eighteen times before is exactly the last thing he'd expect them to do this time!