let it RIP

ste_bla · 11 Nov 2007 at 14:41

so my 360 is dead

Phoned up and they said they email me details for pickup/label

How long does it take normally to come through?

ste_bla · 11 Nov 2007 at 16:01

Cheers guys

Really annoyed just bought halo3 CoD4 and lego starwars

So far i have played nil

ste_bla · 11 Nov 2007 at 17:19

Well got it 7/6/07 however its a .com retailer and they want to do the whole we'll send it to the manufacturer rather than just swap, half of me wishes i now spent and extra £30 and got it off the high street

Man Date. is 18/10/06 though

ste_bla · 11 Nov 2007 at 18:00

Joebob said:
dot com retailer or not they have to abide by the sale of goods act. Look into it and them quote it to them by email. I did this for something I bought from the apple store and they soon caved in

Unforchantly I happen to have read the SOGA and they are perfectly within the law to offer what they have so its either .com>ms or straight to MS myself

Atleast with going to MS i dont have to bother sending off forms to refund postage

ste_bla · 12 Nov 2007 at 17:37

Hmm got an email with a label thats the size of an a4 paper and a printable receipt however only 1 email so unsure what to put inside the box (ie any paperwork) or is it just console and stick the label on the box and thats it?

Also can you phone for collections or do you have to drop off? Dont fancy driving to luton

ste_bla · 12 Nov 2007 at 22:59

Hmm i will include the ref number inside cant hurt i guess

Email took ages to come though, and i understand why now as its not from them, its from ups with real ref. numbers etc