LG 27gl850-b broken

Eurofighter · 6 Aug 2020 at 21:31

I haven't used the monitor for a few days. Then I booted up my pc and was just logging into windows when...

https://ibb.co/r7tqzTT

It happens on my new ryzen pc connected via dp and my old pc connected via hdmi and even when nothing is connected. Is there anything I can do or is it time for an RMA back to OCUK?

Eurofighter · 7 Aug 2020 at 12:58

Ok thanks guys. I'm going to contact ocuk now.

Eurofighter · 7 Aug 2020 at 14:12

Ocuk advise to send it back to LG. I would have thought ocuk would simply replace or refund me for a 3 month old monitor. Oh well. I'll be buying from amazon next time .

Eurofighter · 7 Aug 2020 at 14:28

Puzzled said:
That does seem a bit rubbish, 3 months old I'd want a new replacement not a fix. I could understand say after 12 months being told to go to LG.

Tbh I have 3 dell monitors. All over 10 years old which work flawlessly. I want a dell.

Eurofighter · 13 Aug 2020 at 21:50

Well, it was picked up today, they wanted just the screen part of the monitor, no cables or stand.