LG built-in PLEX app - Cannot connect to PMS

HummuH1 · 29 Jan 2018 at 12:59

Guys, pulling my hair out with the built-in PLEX app on my LG C7. From web trawling seems it's been littered with issues for some time now.

In short, no matter what I do I cannot get the app to connect to my Plex Media Server. It's there, I can see it, just won't connect to it. I have little understanding of networks and have tried many potential "fixes" but nothing seems to work. LG is hardwired to the router, server is running on a 5Ghz wi-fi connection.

Has anyone got their PLEX working on LG with similar issues?

I'm thinking that a standalone device running PLEX may be the way forward, what's the best device for streaming 4k media via PLEX at the moment?

Thanks.

p28nay · 29 Jan 2018 at 13:08

I don't use Plex on my C7. I use a alternative plex client called XPLAY. you can download it from the LG webstore.

https://xplay.itkey.ru/

HummuH1 · 29 Jan 2018 at 13:18

p28nay said:
I don't use Plex on my C7. I use a alternative plex client called XPLAY. you can download it from the LG webstore.

https://xplay.itkey.ru/

Not sure about how I feel paying for Russian 3rd party software tbh, I know it's only £7'ish but if I need to spend money I'd rather use a supported PLEX app if possible and if I have to, on a stand-alone device.

p28nay · 29 Jan 2018 at 13:20

I only got the 3rd party one since the so called supported PLEX app didn't play any of my 4K files.

neodude · 30 Jan 2018 at 08:05

+1 for Xplay. Best money I've spent this year so far.

DataVampire · 30 Jan 2018 at 11:54

if your having problems with your plex app uninstall it, then reinstall the app it should then be able to pick up your server.
i use xplay to watch 4k ultra hd content, plex is horrendous for that.

EDIT: my plex app works perfectly bar 4k content for that its terrible. so just use plex for 1080p content and xplay for my 4k content works for me

HummuH1 · 30 Jan 2018 at 12:14

Noted guys, thanks. Looks like I might eat my words above and go for XPlay.