LG OLED oddity

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Soldato
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Hi folks - my Google-Fu hasn't really found anything concrete on this, so I thought I'd reach out here.

Had an LG OLED55CX5LB for about 8 months now, and on a number of occasions the following has happened - my HDMI signal drops out momentarily to my Amp (playing PS5 at the time), sometimes I will then get the white LG HDMI icon appear before the cursor then shows and everything resumes ok.... but!

If I press the Home key on the remote (or app), the bar running along the bottom of the screen doesn't show - but the cursor appears as though I am ready to select something. It seems to [possibly] be linked to apps updating on the TV - as today's incident resulted in a popup saying Amazon Video had updated, and prompted me to add it as a favourite, which I could then back out of.

I powered the TV down (via remote) for 5 minutes or so, but the app/program menu was still missing - the only fix was to completely power the TV off at the mains.

I have tried resetting the TV back to defaults several times, to no avail - I guess I can look at stopping the automatic update to apps, but it seems like a daft issue to have; also not having a reboot in the menus is also a bit ****.

Anyone else had such a problem?

I should also add, that the same issue happened when I had the PS5 directly connected to one of the TV's HDMI ports, and the sound to the Amp via ARC - so I'm not convinced it's my Amp at fault, or PS5.

Thanks folks
 
Just to say it does sound like the apps but may not be an LG issue (hoping not as just bought an LG CX for PS5/Xbox lol), but more a PS5 one. I currently use my PS5 on my main tv which is a Samsung KS7500 and I randomly get it where the screen goes black like the HDMI signal has dropped and then after 30secs-1 min it will come back like nothing has happened. Tried different HDMI ports and cables to no avail, don't get it with the Xbox.
 
Proc said:
Just to say it does sound like the apps but may not be an LG issue (hoping not as just bought an LG CX for PS5/Xbox lol), but more a PS5 one. I currently use my PS5 on my main tv which is a Samsung KS7500 and I randomly get it where the screen goes black like the HDMI signal has dropped and then after 30secs-1 min it will come back like nothing has happened. Tried different HDMI ports and cables to no avail, don't get it with the Xbox.
Click to expand...

Unfortunately it also happens when using my nVidia Shield - but I know hte drop outs you mean, as I used to get those on my PS4 Pro and Samsung TV before the OLED - also purchased for PS5 :D
 
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