Liann Li O11 D Mini from OC , bit disappointed

[darkBytes]

Purchased from the site yesterday, arrived today ! amazing.

Except the case has clearly been used as a display or returned by someone, few missing screws, missing cable tie pack, dusty in the bottom tray and the screen protection film has been removed from the front glass panel. after inspection I cannot see any scratches or dints, and do no big drama , but not happy that is was sold as 100% new off the shelf.

 

[Jay85]

Hmmm odd, you sure you didn't accidentally buy a B grade item?

 

[Jay85]

Check the invoice to see what it says the item is you've ordered.

 

[MissChief]

Return it and ask for a new one.

 

[momo56]

Purchased from the site yesterday, arrived today ! amazing.

Except the case has clearly been used as a display or returned by someone, few missing screws, missing cable tie pack, dusty in the bottom tray and the screen protection film has been removed from the front glass panel. after inspection I cannot see any scratches or dints, and do no big drama , but not happy that is was sold as 100% new off the shelf.

Post in the customer service thread. They're normally good at resolving issues.

https://forums.overclockers.co.uk/community/component-technical-support.119/

 

[Drumroll]

Only once was sent a b-grade instead a new item, but got sorted.
Usually all cases b-grade I got where only damaged box or open box. All the films in place, which was a nice surprise, considering the discount.