lightroom crashing when loading up :(

snow patrol · 23 Dec 2010 at 12:30

hi all, i can't get adobe lightroom working on my win 7 machine. It always crashes when it loads up, whereas it used to work fine.

A message comes up saying 'opening catalog: dsc_0632.JPG.urcat' but then i get the windows dialogue box popping up saying adobe lightroom has stopped working etc etc.

i've tried uninstalling and reinstalling, and rolling back to an earlier version. No joy. Please help!!

snow patrol · 23 Dec 2010 at 14:27

Sp00n said:
Try deleting the preferences file.

where's that?

btw, repair didn't work

snow patrol · 23 Dec 2010 at 17:25

holding down the ctrl key makes no difference

snow patrol · 23 Dec 2010 at 18:13

3.3, but uninstalled and tried 3.2 but still does the same.

snow patrol · 24 Dec 2010 at 01:44

Pho said:
Hmm I'm using 3 also. Are you holding control THEN clicking on the shortcut to open it? That should bypass the catalog and so shouldn't crash.

Yes, very strange. Any idea how i completely remove all traces of lightroom?

snow patrol · 24 Dec 2010 at 14:16

sorted it! found the offending file (dsc_0632.JPG) on my desktop, deleted it, and now LR opens fine! Phew