Lightspeed Broadband

Does anyone know what happens with Lightspeed once you’re at the end of your contact in regards to price? I have Lightspeed, Gigaclear and Virgin FTTP (formerly UPP) all available here. I’ve seen that Gigaclear and Virgin both increase prices massively once out of contract (£19 p/m to £45 for example) but I don’t know if Lightspeed do the same. I’m currently with Zen FTTC and am paying the same price I have been for over a decade but it doesn’t look like Openreach with be bringing their FTTP here for at least 18 months
 
pretty much the same as any other ISP, you can re-contract at the new customer price.

For me that meant I’m actually paying less than I did under my first 2 years with them. IIRC I’ve got no in contract rises either.
 
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From what I have heard, they are very good at renewal time. And yes, they don't have any in contract rises.
 
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Dagnis said:
Speaking of Lightspeed. Have you noticed any packet loss lately? I've set up BQM and it seems there is a lot of it.

Thanks
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BQM looks awful on my Lightspeed connection for some reason. Packet loss and 20ms latency, where in reality my ping is 8-12ms and zero packet loss.
 
andy_mk3 said:
BQM looks awful on my Lightspeed connection for some reason. Packet loss and 20ms latency, where in reality my ping is 8-12ms and zero packet loss.
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I get the same 20ms. Packet loss indeed is horrible. Have you spoken to them?

Here is mine

graph
 
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I am with Lightspeed no issues, was looking at possibly moving so checking to see what was available, and noticed they have gone to the Eero routers for all their packages, guessing they have gone back to the separate ONT as currently have the Nokia router where the fibre goes into rather than via ONT.

But other than notified outages never had a problem always get 1gb up and down, and a decent price, and do pay for the static IP as well, a nice option to have.
 
You’ll have to ask really nicely and see if you can get an Eero if you resign, they have wifi 7 unlike the Nokia unit.

For 1gb they were miles cheaper than any Openreach ISP I could go with at the time I re-contracted.
 
b0rn2sk8 said:
You’ll have to ask really nicely and see if you can get an Eero if you resign, they have wifi 7 unlike the Nokia unit.

For 1gb they were miles cheaper than any Openreach ISP I could go with at the time I re-contracted.
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Was there a price increase if you didn’t re-contract? My options are Lightspeed and Gigaclear who say that after the contract period the price for the package I’m looking at increases from £22p/m to £57p/m. At least they tell you that before you sign up!
 
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I don’t recall to be honest.

The standard monthly price for 1gb was £5 lower when I came to re-contract. There is a bit more competition about around here these days. I can get FTTP from 2 alt nets and Openreach.

I recontacted under a new customer offer - half price for a year and then the normal price for the second year (I think - it was Black Friday offers).

My original contract had 6 months half price for something like that on it as well.
 
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