Line Problem maybe?

[siclilmonkey]

Good evening

I have been inquiring in to a new ISP and have found out from a line tester that my line is only capable of 2mb

What i don't understand is when i checked my line a few months ago it was capable of 5.5mb

Also my line is connected at 3.7mb

Would this have anything to do with Tiscali taking over Pipex?


DSL Status: UP
DSL Modulation Mode: GDMT
DSL Path Mode: INTERLEAVED
Downstream Rate: 3776 Kbps
Upstream Rate: 448 Kbps
Downstream Margin: 7 db
Upstream Margin: 26 db
Downstream Line Attenuation: 33
Upstream Line Attenuation: 21
Downstream Transmit Power: 0
Upstream Transmit Power: 0

i have included my line stats from 5 mins ago

Would anyone have any ideas why this has happened or have any information regarding this, or would it be better to phone BT or Pipex myself.

2 of my mates are also experiencing the same problem, line is only capable of 2mb but being connected @ 8128kb, they to are on Pipex

Thanks

 

[tolien]

What "line tester"?

 

[siclilmonkey]

i have used a few including the 1 on samknows

(http://www.samknows.com/broadband/sdchecker.php)

the bt one

(http://www.adslchecker.bt.com/pls/adsl/adslchecker.welcome)

and many others all say 2mb

 

[tolien]

They're not testing your line, but rather guessing based on BT's planning records.
It's got nothing to do with Tiscali or Pipex, but you certainly won't get 5.5Mbps - no more than the 3776kbps you're already getting.

 

[siclilmonkey]

i understand that but i have been connecting at over 6000k

ideas on why it may have been slowed down

 

[tolien]

When? It's normal for your SNR margin to fluctuate - it's just a fact of life.

It might be worthwhile trying your modem connected directly to the master socket without any extensions. If your sync rate improves, your internal wiring is to blame.