Line stats

Beerbaron

Beerbaron

Beerbaron

Soldato
Joined
28 Feb 2006
Posts
6,046
Location
Beds
I've had sky broadband for about 2 months and all seems well speed wise. I've recently noticed that whilst playing BF3 (PC) my game jumps around like my ping has increased a lot when it actually hasn't. I'm currently using the Netgear router they supplied. Are these any good?


Do my line stats look ok?

scaled.php


Thanks.
 
This is a new build flat but Sky initially estimated 11-17Mb so was a little surprised at getting the lower end of it. I will have to test another router then I suppose.

Thanks for the reply.
 
The router is connected to the master socket with a filter and i am cabled directly to the router.

I assume noise on the line is out of my control?


I thought i was close to the exchange but didn't know I lived there; Sam Knows availability checker :D

You are approximately 0 metres from the exchange. Note that this is the straight line distance - the actual cable length will be longer!
Click to expand...
 
When I swap the cable back from the test socket the line attenuation upstream hits 100 dB before it disconnects and drops back to 13.9 dB. Is that normal?
 
I removed the phone cable from the wall to check the wiring and got these stats. The downstream still hasnt changed but the dB decreased.

stats3u.png


These are the wires i have connected:

img20120512205227.jpg


You want me to remove the orange cable in 3?
 
I removed the orange cable. The internet stayed disconnected until i put the bottom half of the master socket back on. What does the orange cable do?

img20120512211626.jpg



stats4w.png
 
Any reason why BT still connect it up then?

I decided to disconnect the filter plugged into our other phone socket which had phone and sky attached to it and it made the upstream spike to 97 dB again. Should removing a filter do this? The router didnt even get unplugged. The router was the only equipment plugged into a phone socket at the time.

I changed the microfilter and RJ11 cable to the router. Here are the stats

stats6n.png
 
Last edited:
After speaking to Sky my line can support 16Mb down and 796kbps Up. Apparently my upload should never have been set to 1.1Mb

I mentioned that I game more than download large files so they have enabled interleaving and lowered the download to 10.2Mb.

My line stats now:

stats7a.png
 
my pings playing BF3 briefly last night basically didnt move from 44-45


I put 2 filters on the socket that had the sky box / phone. I tested this on the sky router as well but it wouldn't connect with 2.


stats8r.png
 
Gigabit said:
Can you plug into the test socket again please.
Click to expand...

Are you trying to find out if there is an issue within my flat?




I spoke with Sky again and they agreed my line should support higher speeds. They have increased the upload and download. The support person i spoke to said interleaving wasnt enabled. My line in apparently very stable but they will monitor it over the next 24 hours.

My BF3 pings are down to 37 now.

My line stats after speaking to Sky

stats9.png
 
The 2 support guys I have spoken 2 have got me to test the test socket first. Stats always seems to be very similar

Thanks for your help. I will see how this goes.
 
My ping during BF3 seems to have got worse again. Any thing between 70-120.

I'm currently using a Sagemcom F@ST2504n which was supplied by Sky. Are these any good or is it worth replacing? My line stats haven't changed.
 
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