Link Forum Account To OcUK Account?

MutenJoshi · 30 Jul 2021 at 13:04

Not sure where to post this so thought I'd put it in here. Has anyone had issues linking their forum account to their OcUK account. I keep getting the following?

Failed to link your account
An unknown error occurred please fill in a bug report

I've had this forum account for years and can't remember if I'd previously linked it to an old account a while back. Is there anyway to check if my forum account is already linked to one?

MutenJoshi · 30 Jul 2021 at 13:48

Surveyor said:

Thanks for the reply. I more meant the other way... so logging into your forum account and seeing if it's linked to a website account?

When I go to that page, it just gives me the option to link it but I get the error.

MutenJoshi · 30 Jul 2021 at 13:55

Surveyor said:
Not that I'm aware of. Perhaps a moderator or admin. can assist you.

Ok thanks very much for the help anyway.

MutenJoshi · 31 Jul 2021 at 10:15

Electronic Dave said:
I have the same problem - checked that my shop account and forum profile details all match (had older e-mail) but just keep getting an error - who do we submit the bug report too?

Yes we're aware of the issue and I've passed along to IT to resolve. No way around it atm sorry.

That's the message I had the other day. Sure it'll be sorted soon.

MutenJoshi · 4 Aug 2021 at 09:43

Electronic Dave said:
Yes its working for me finally - thanks Feek.

I placed a pre-order last week but missed out on free delivery due to the bug report error. Would OcUK be kind enough to credit it at all please?

They did for me.